WorkprotoolsReviews of workprotools.com

Ordered tools. Some were missing. Tried to contact customer service. On hold for 2 hours, they never answered. Tried to email, no response.

I ordered a tool set for my 9 yr old for Christmas. The set was ordered 5 days ago and is not even shipped yet. I am very disappointed in the service. Sometimes it's not about the actual quality of the item. If shipping is lousy and you don't get it on time, the quality doesn't even matter that much. My son will be so disappointed when his gift isn't here.

got a cordless hedge trimmer (via amazon) didnt work usb powered charger charged 24 hours didnt work contacted them twice no response then got back to amazon contacted them 3 times no response called them Robot then call center dude reading from the script no help at all complete rubbish buying all mt stuff china direct had very few problems always sorted, everything works same with everyone I know all have problems with amazon we order something we expect it to work not have to go through the hassle of return refund and order again. quicker to order from china older versions but at least more reliable

Purchased an adjustable spanner, which fell apart the first time I used it. Emailed Workpro and received a reply from heir Chinese base asking for my address so that they could send a replacement. Supplied address but heard nothing. Wrote again and was again promised a replacement which has never arrived.