I bought a 1200 USD laptop
I bought a 1200 USD laptop. 3 days later it has not shipped. No reply to email. 15 minute hold on phone and got disconnected
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
203 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Woot is listed under Appliances & Electronics.
Woot (woot.com) has 203 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
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I bought a 1200 USD laptop. 3 days later it has not shipped. No reply to email. 15 minute hold on phone and got disconnected
By customer
super slow shipping and hard to get return going. You can't reach them by phone. The call drops after 20-30 mins wait. Email reply is super slow. Defective item shipped to me and the return is painful. Non-exist support.
By Siuju
The order hadn't shipped after 15 days. Repeated phone calls resulted in the same response, "delay is the result of technical issues". I was given various ship dates, but none were realized. Customer Service does NOT exist. They DO NOT care.
By Linda L.
Scam people be careful they stole my info stop using my email they ship stuff to 456 langtown road toledo oh 436 stop stealing people info fraud fraud fraud
By Keedy food any K.
I ordered Phillips earbuds and got wall mount brackets! HOW? No refund was issued
By Safiya
Total scam. Item didn’t work. Like not at all. Can’t return it (under$20) complete rip off!
By Penelope M.
Agree with others. Total scam. Ordered around 3 things from them that didn’t work that had to be sent back. Only use if you don’t mind throwing your money in the toilet.
By Jeff B.
My bank called to stop an illegal attempt via the Woot website to withdraw USD$400 from my account. I had never heard of this company prior to this event. I contacted Woot for an explanation, just received a generic format reply which put the onus on me to check on my account. I asked for more details, but have not been acknowledged.
By MTFD