Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
22 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WOO is for kiters, wakeboarders, freeskiers and snowboarders eager to improve, stoked about riding, and wanting to play everyday! Record every session, see your progress, and congratulate your friends. Jump in and surprise yourself with how far you can...
WOO Sports (woosports.com) has 22 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 17 reviews with 1 star · Clear filters
Don't buy their products. MI had a terrible experience. First one broke after few months, second one just after a yer. Used very little and always looked after it very well. Use the Surfr app as it's much better and more reliable and their customer sevice is much better.
By Michele B.
My mail to WOO , after short use of the 3.0 version. I think you better can invest in a better product . I have a lot of friends who have the WOO as well . After a while 1 or 2 years problems begin to appear . Not loading , water in the housing , and no correct startup . Blinking light in every colour and go on . From now on I’m gonna use the surfr app . Mutch cheaper and accurate I think . I spend a lot of money on the WOO and I think the construction is to weak in all respects . 20 % I can get from my local dealer as well so the code you will give makes no sense . Hope there gonna be a WOO 4.0 very soon that will be more bombproof . This 3.0 edition is not ok I think! I think as well to avoid problems with the WOO as you wrote is really overdone if you had a good product.
By peet K.
Terrible after sales service, they dont want to change the product and give you a 20% discount to buy the WOO 3.0 previous version not even on the WOO 4.0 which is already out. This company needs some competitors to make them change their behaviour with customers...
By julien L.
Stopped working after 10 sessions of normal usage, now not charging anymore. Time exceeds warranty so no replacement. Gladly switched over to Surfr.
By Justin M.
I am deeply disappointed and will never buy or recommend a WOO again. This is my second Woo that is broken. Never buy this crap again! Time to move on to Surfr. You sell a product that should be 100% waterproof and then you refute the problem with the user. You then offer a scarce compensation of 25%. I have not received such poor service from a company in a long time. Good luck and hopefully you will finally make a good product.
By Mark R.
Very bad product. Battery died after one year. Woosports customer service doesn’t care, doesn’t want to change the woo sensor and can’t fix it. Worst customer service ever. Don’t invest your money on this piece of crap.
By MD
Tries to record freeride when you want big air. Cost a lot and can't connect to watches older than 2 years. Don't buy this expensive peace of crap.
By Matthew D.
App is ok, the beacon does not work after 6 months and the support ask you to pay to send back their s***. Too much money what it is. What about the 24 months warranty obligation? When the price is premium, you just expect things to work….
By Sébastien
