Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
22 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WOO is for kiters, wakeboarders, freeskiers and snowboarders eager to improve, stoked about riding, and wanting to play everyday! Record every session, see your progress, and congratulate your friends. Jump in and surprise yourself with how far you can...
WOO Sports (woosports.com) has 22 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
22 approved reviews, newest moderated first
woo is great. Been riding with it for years already. upgraded to the woo 4.0 recently and i actually rarely have to charge it, it lasts very long. competing with my friends at our local spot here on the coast is a lot of fun, and seeing my jump live on my watch when riding makes me push a little harder. Good stuff
By Mats
The tricks are not loaded on the app which is the whole purpose of the device. First e-mail sent on 21 September with screenshot sent and so on. We are 5th of November and the issue is not solved with the customer support replying « we are trying to solve the issue ». No phone number available to reach the customer support. Hands are tight with absolutely nothing to do. Those must be the worst 300 EUR I have spent.
By Nini-Niki
Firt i really liked the WOO. Looks good, feels good and the whole app to compare you and your friends.. nice! BUT It definetly measures wrong heights. And i am not talking about 1m offset. Also the Hardware has one desing flaw: Why the hell do i expose electric components to (salt)water? The copper pins to load the woo are outside, so the Anode is corroding. Then the WOO cant be charged anymore. Here i am questioning, why my 30€ Electric Toothbrush has Wireless Charging and the €€€ WOO doesnt? They told me to wipe it off with venigar.......
By Dennis
WORST COMPANY EVER. Took 6 months to get my order. I had to follow up several times to get it. I had to pay additional duty when it arrived. Months later they sent me another invoice for the cost of another unit. Even though I paid in full. Will 100% recommend not using this company. Use a garmin watch with a kitesurf app.
By Blaine C.
Bon appareil les mesures sont cohérentes par rapport à mes sauts réalisés en kite ! L'application est sympa la possibilité de se comparer aux autres sur les spots où l'on a fait une session est super ! J'aimerai bien savoir si il y a une comparaison des metrics données par rapport au autres solutions sur le marché comme l'app surfr.ai pour voir si il existe une différence significative et si l'appareil est si précis que cela. En revanche niveau prix c'est très cher, l'app est également payante pour certaines options c'st dommage quand on sait que l'appareil vaut environ 270 euros... et je suis souvent obligé de remettre mon login et mdp sur l'app pour m'y reconnecter.
By pacôme Le B.
The V3 failed and Woo unable to repair it, so they asked me to buy the V4 and this one do not mesure jumps properly.
By Jean-Eric
Shocking customer service. Been chasing a refund for over 3 months now. Daily chases last few weeks and no response after telling me it's in the finance teams hands. This is possibly the worst customer service in a faulty device I have ever had in my life. Shocking really and still not resolved. Would never recommend interaction with this company in any way
By Josh T.
I owned multiple Woo 3.0’s, which have charging issues due to bad design (pogo pin gets stuck over time). The company doesn’t want to admit this. I recommend to switch to Surfr.
By Kevin
