Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
3,179 reviews
WoofzSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Woofz (woofz.com) has 3,179 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
3,179 approved reviews, newest moderated first
Great clear and short instructions, cute cartoons and display
By Camille
Response from Woofz· Aug 18, 2026
Hi Camille, it’s great to have you and your pup with us! We’d love to hear how the training is going — yours little wins are always the highlight of our day. If you ever need a hand or just want to share a progress update, reach out at [email protected] anytime 🐶
I follow the messages on woofs . Com and thought it would be good training for my new GS ,I like what bits I saw. However I’m a Luddite when it comes to technology , I just thought it was a one off payment for a set time showing video via email , I’m not good with apps and subscriptions so decided to pull out . Customer service was impeccable. They didn’t judge my decision, , I’m grateful for that ,
By Jo R.
Response from Woofz· Aug 18, 2026
Hello Jo, Thank you so much for sharing this, it really means a lot to hear. We completely understand apps and subscriptions aren't for everyone, and we're glad you got to see and enjoy the training content while you were with us. Wishing you and your dog all the best going forward! 😍️
Cancelei a subscrição e a empresa continua a debitar-me 32€ . Agradecia que parassem de me levantar € da conta.
By Manuela M.
Response from Woofz· Aug 18, 2026
Olá Manuela! Lamentamos muito esta situação desagradável; compreendemos que cobranças inesperadas podem ser preocupantes. Gostaríamos de esclarecer que todas as transações são processadas através de sistemas de pagamento seguros e só ocorrem após autorização no momento da compra. A nossa equipa está sempre pronta para verificar quaisquer cobranças ou responder a perguntas relativas à sua subscrição. Por favor, contacte a nossa equipa de apoio em [email protected] para que possamos rever a sua conta e ajudar a resolver o problema. Agradecemos o seu feedback e pedimos desculpa pelo incómodo 💛
I was looking for an online puppy training class and signed up for several to try, but this app has the same teaching goals at 1/10th the price.
By shoresclubtn
Response from Woofz· Aug 18, 2026
Hi there, Thank you so much for sharing this, that honestly means a lot to hear! We're glad the training goals lined up with what you were looking for, and that it's delivering real value for you. Welcome aboard, and let us know if you ever have any questions along the way!
It was an easy training lesson to teach treat-yes. He stayed interactive the whole time. Can’t waits to continue tomorrow!
By Mary M.
Response from Woofz· Aug 18, 2026
Hi Mary, Thank you so much for sharing this, it's wonderful to hear he stayed engaged the whole time! "Treat-yes" is such a great foundation to build on, and it sounds like he's really picking it up well. Wishing you both a great session tomorrow, keep up the great work! 😎️
Training was helpful I’m traveling next 2 months so I had to cancel
By Warren B.
Response from Woofz· Aug 17, 2026
Hi Warren, thank you for the rating! If any questions pop up or any help is needed, feel free to drop a line at [email protected]. Helping out is what the team is here for 💛
Vorsicht Betrug! Ich hatte im Dezember zu einem Abo hier zugeschlagen zu 9,15€ welches mir angeboten wurde als 75% off (konstant 75%off-nicht nur Probezeit etc!!). Kündigung zu jedem Monat möglich. Von Anfang an wurden mir aber die 100% von 36,59€ abgebucht. Nichtmal einmal die Erste Abbuchung war zu 9,15 - von Anfang an wurden 36,59€ abgebucht. In meinem Plan steht immernoch (9 Monate später), dass mein Plan 9,15€ sei mit einer 75%igen Vergünstigung. Ich habe mich nun an den Kundendienst gewendet und es ist sehr schwer hier zu kommunizieren. Es ist klar, man spricht hier mit AI. Dieser gibt nun an, dass ich eine Trial Woche zu 6,49€ gebucht hätte und ab dann wäre es der normale Preis. Das aber in meinem plan nicht so wieder gegeben wird. Zudem wird behauptet, dass die 9,15€ nur ein Angebot wären, falls ich das Abo verlängere, was ich ja jeden tag tue bei einem monatlich kündbaren Vertrag. Ich sehe ich bin hier nicht die Einzige mit dieser Erfahrung. Lohnt sich nicht der Stress!
By Sarah E.
Response from Woofz· Aug 17, 2026
Hallo Sarah! Es tut uns sehr leid wegen dieser unangenehmen Situation; wir verstehen, dass unerwartete Gebühren beunruhigend sein können. Wir möchten klarstellen, dass alle Transaktionen über sichere Zahlungssysteme abgewickelt werden und nur nach Autorisierung zum Zeitpunkt des Kaufs erfolgen. Unser Team steht jederzeit bereit, um Gebühren zu überprüfen oder Fragen zu Ihrem Abonnement zu beantworten. Bitte kontaktieren Sie unser Support-Team unter [email protected], damit wir Ihr Konto überprüfen und bei der Lösung des Problems helfen können. Wir schätzen Ihr Feedback und entschuldigen uns für die Unannehmlichkeiten 💛
Great help~~I love that I do this on my time, no rush, no pressure!!!
By Jacqueline S.
Response from Woofz· Aug 17, 2026
Hello Jacqueline, It’s great to have you exploring Woofz! Feel free to share how the training is going at [email protected] — hearing about your dog's progress is always a highlight. 💛
