My son cracked the face of his watch
My son cracked the face of his watch. Given the wood, no one could fix it. They gave us a full replacement. Gorgeous watch. Amazingh customer service.
By lena
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
220 reviews
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Lightweight yet durable, these wooden watches are a time-tested unique gift that no one expects but always appreciates.
Woodforestwatch (woodforestwatch.com) has 220 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
220 approved reviews, newest moderated first
My son cracked the face of his watch. Given the wood, no one could fix it. They gave us a full replacement. Gorgeous watch. Amazingh customer service.
By lena
Very cheap product. Terrible customer service
By Kevin T.
Love the style.
By MICHAEL
Very good looking watches and quick delivery time. I always look at the deals you have going on.
By JOE L.
I found that adjusting the watch band extremely challenging. I was never able to adjust it.
By Tom B.
This was like my fourth watch from this company. Have had no issues with the past purchases, but this time, they sent me a watch that didn't work. I contact the company, and instead of exchanging the watch, or refunding my money, I had to make a video of me winding the watch like I don't know what I'm doing or not telling the truth about the watch. I sent the video, but have yet to get a response..
By FRANK A W.
Order was received pretty quick. Issue I have is I ordered four watches. I received three watches and a bracelet. Two of the watches either doesn’t work or need batteries. Now their web page is no longer active and there is no way to contact company about the issue.
By Bradley L.
Last two watches purchased the batteries were dead. They will not be a third promise. A true scam company. Ripped off!
By David A.