woodbows.comReviews of woodbows.com

service was one of my worst experiences to date across the board with any company regarding the customer experience. I searched for a reputable company for VAs. And found Woodbows. I had what I thought was a very transparent and well received initial conversation with Immanuel. I shared what my needs were. I shared my knowledge level with technology. I shared my availability and expectations. I was assured the company would match me on each area of need. None of this happened. I do believe the technical specialist was very knowledgeable and an expert in his field but he was controlled by the Sales manager. Communication was non existent and my availability was completely ignored. I still work 12 hours shifts and the only time communication took place was during my very busy work day. I was told we’d used the communication method most comfortable for me and although eventually this was attempted to some degree, the communication never rose to a level of true effectiveness. Regarding the work that was completely I have no absolute proof to prove this work was done or if it actually took the amount of time as reported. I made this statement because I strongly believe they take more time than needed to cause you to purchase more time to complete the projects. I was told initially multiple people will work the projects simultaneously and this was not done at all initially. I actually could have let this all go and there is so much more I could share. The most disturbing was at the very end of the initial purchased time the technician made a major change that completely deleted a platform that was functioning well and building traction that I paid another freelancer to build. I truly believe this was done to force me to purchase more time. I addressed this concern multiple to only be ignored. So ultimately I’m left with a closed site that was open prior to Woodbows. And Woodbows refusing to at minimum return half of what I paid to compensate for the damage caused to my company. I cannot imagine treating any customs under any circumstances they way I was treated. Because this company has some of the best technical employees is perhaps the reason the reviews are good. The customer service I received does not match the great reviews I saw prior to working with this company. After my experience I found one review from a customer with a similar experience to mine. VAs are virtual assistants. My expectation was for an actual assistant, that was being paid to assist me with projects needed for my company. Today VAs have no concern for the customers time or the customers company. I expressed past experiences with VAs and was assured Woodbows understood the needs of the customer. Integrity is not a strong suit for this company. I normally do not write reviews because a company’s reputation should speak for itself and this is my first negative review because I do not see the value in writing a negative review. I chose to write this because I truly believe Woodbows knew what they were doing and this company never had any intentions on helping me move my company forward. They saw an opportunity to take advantage of a person at a novice level when it comes to some technologies and they seized the opportunity. Shame on you guys. Some people still believe in professionalism and common trust. Do better.

If I could give negative 10000 stars, I would. DO NOT USE THIS COMPANY. They will not cancel your subscription. They are LIARS!

Please please avoid this company. They are the worst people ever. Not even able to communicate properly with you to organise a simple zoom meeting. Not able to understand your time zone. Very poor communication and there was no update on the tasks we asked them to complete. They avoided giving us a simple answer and made us wait for them in the zoom meeting room a number of times. I don't even know why they exist. We have asked for a refund and they have of course disappeared and didn't even have the courtesy to apologise to us for their lack of professionalism. We are totally disgusted by them and we wish we had never crossed paths with them.

Well, I originally believed that Woodbows was a decent company. I was a customer for well over four months. The assistant I was working with was not very competent but still got things done, so I was content. But slowly, the work rate dropped to almost zero, and the hours kept going up. I started getting charged 30 hours for a single spreadsheet. I requested they stop my subscription. Nothing happened, and I kept getting charged, so after 300 dollars wasted, I put a hold on my card. Like others have pointed out, the manager was Rabinesh Chand. Then, my assistant called me one day, crying. She said she was cut off from the company with no explanation. Truly a horrible company. They have paid for good reviews from bloggers, but I haven't met anyone who hasn't lost money using them.

It's been four months and still no sign of a refund. This company owns TheTeamsHub as well. Beware!

Horrible experience! If there is a negative score, I would gave them a score of -10. After the initial charge of $399, I told them do not renew my subscription. However, hey keep charging my card money of $99 each week, which I told them many times please stop doing it. The manager Rabinesh Chand said he was going to take care of it, but nothing happened. I am working with my credit card company to dispute all the charges. Terrible expericence!

DON'T DO IT. What a terrible experience. I contacted WoodBows to hire them for VA services, and scheduled a meeting with Christopher. He called and after we talked I paid for three weeks of their service. A few days later, Rabinesh contacted me and asked when I could meet. I suggested a time and he didn't email me back. The next day I suggested another time aaaaaaand, crickets. I tried to reach him on the phone and the number he gave me had a busy signal every time I called. I kept calling all day and then emailed again, and did not get a reply. I called Christopher and he didn't answer. Left a message and he didn't call me back. I called the main WoodBows number over and over and each time it went to voicemail or was busy. Left a message and they didn't call me back. I put Rabinesh's in a Google search, and it comes up as a different company called Serve Team. Finally I got Angelo on the phone and he promised to make it up to me and said they'd get right to work. He set up a meeting with me and didn't show up. I called repeatedly till I got him on the phone, and he scheduled another meeting with me. He didn't show up. When I called him out on it he got an attitude. I emailed Christopher and told him I wanted a refund. Shortly after, I got a call from Rabinesh, who was suddenly interested in communicating with me once he faced the prospect of losing money. I missed the call and then Rabinesh emails me. Funny how easy it is to get ahold of him when he's losing me as a customer. I stated again that I wanted my money back. He replied but did not acknowledge my refund request. Shortly after that I got a very rude and angry email for Angelo saying "I hope you're cooled off now Sir!", and "I'm all ears to your call, but you blew off and wanted a refund." I responded that it was too late, and I wanted my money back. Since then I haven't heard anything from the company. I'm now disputing the charge with my bank.

Woodbows misrepresents the quality of service that it claims to provide clients on its website. My Woodbows contact was not responsive when I tried to initiate contact with him and the person who was supposed to be my new virtual assistant. In addition, the phone numbers on their site do not work and don't lead to any company voicemail system or live person. The team members featured on their site - some of them have LinkedIn profiles that are very thin in terms of experience and some of the profile links don't work at all. This company does not operate with integrity and they will take your money and provide very poor service if any service at all. They have a very slick website that says all the right things to gain customer trust, plus what appears to be a lot of positive reviews. Don't be fooled. Pay attention to the negative ones which consistently bring up the same issues I have shared above. DO NOT SIGN UP WITH WOODBOWS.