Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
487 reviews
Wonderful UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Creating one-of-a-kind VIP Experiences that connect fans and artists. Find your next VIP event at wonderfulunion.com
Wonderful Union (wonderfulunion.com) has 487 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 38 reviews with 3 stars · Clear filters
Tuve problemas con mi perfil ya que nunca pude ver mi código para realizar mi compra como FAN, doy esta calificación por que por correo fueron muy amables y me atendieron, sin embargo el problema no fue resuelto.
By Maria Senen Mayorga S.
quality of picture should be better
By Marianne P.
Response from Wonderful Union· Nov 22, 2019
Hi Marianne, We appreciate you taking the time to give us feedback on this aspect of your VIP experience. Just in case you were unaware, you are able to download your photo in high resolution from the online photo album. You can do so by clicking the "Download Original" button that appears when hovering over the photo. We do hope you had a great time at your event! Please let us know if you need anything else. You can reach us at [email protected].
The email we received did not give the time the meet and greet would take place. It just stated 'When you arrive to the venue to attend the show, check in at will call to pick up your packet with instructions'. We were driving from out of town and the will call did not open until 6:30 for a 7:30 show. This left us guessing how and when the event would take place. More instructions in the email would have allowed me to leave 5 stars.
By Lynne
Response from Wonderful Union· Nov 25, 2019
Thank you for your feedback! For this date, there was no check-in time and we were asked to just send attendees to the box office upon arrival. I'm sorry that we did not have more information for you to help plan your evening. I do hope that you had a wonderful time at the event and show!
Bought VIP tickets didn't get info on the package. 3 of them... 668$ worth I should be able to click the link and find info about it.. taking my 10 year old so she can get a picture with her... Do we arrive early? This kid loves Melissa. She sang Monster in the talent show! She now wants to be a farmer when she grows up so she can work on Mommas farm! Important to her!
By Lea Hanshaw B.
I realized I had ordered the wrong size and couldn't get back in the order to make changes. It was minutes after I had made the order. Couldn't cancel it either.
By Jacqueline L.
Response from Wonderful Union· Nov 22, 2019
Thank you for your feedback. I'm sorry to hear that you ordered and received a different sized shirt than what you needed. If you place an order in the future and need to change it before it ships, please contact us at [email protected]. We can update the size or cancel the order for this type of item if it has not shipped. This item is within our return window so if it has not been worn, feel free to contact us to help start the return process.
wonderful union did fine.....But having to go back outside (TLA Philly) for a over an hour in line was nonsense. I have done quite a few VIP meet and greets with very large groups (this one was small). This pretty much ruined the whole experience. The security guy out front was an A#*H%&E. Not Wonder Unions problem. But added to the "Go back outside" and wait over an hour after you spent $200.00.... Not Cool!! The HU Band is incredible and sound check was a nice touch Say HI to Dove!
By Will S.
Response from Wonderful Union· Nov 22, 2019
Thank you for your feedback regarding leaving the venue between the VIP event and show. I'll share it with our Events team. I'm happy to hear that you still enjoyed other aspects of the event and and that you enjoyed the show.
You should say the time when the ones that buy m&g will get the e-mail with the information so we don't have to be worried
By Fernanda
Response from Wonderful Union· Nov 22, 2019
Hello Fernanda! Thank you for providing feedback on the check-in email process. We appreciate it and we will share it with our team. We do try to include this information at the time of purchase so fans are aware of the process. We hope still you enjoyed your VIP experience!
It was okay but we felt like M&G was too restrictive compared to other countries. M&G 2015 in Singapore was a better experience for me than DNA in Manila
By Charissa M.
Response from Wonderful Union· Nov 22, 2019
Hi Charissa, thank you for your feedback. We'd love to hear the difference between your two experiences and get suggestions on how to make this event better in the future. Feel free to reach out at [email protected] at any time. Thanks!
