WonderReviews of wonder.com

If I could give no stars I would. The food was late, first of all. And the quality of what I received was awful! The pizza was undercooked and soggy and tastes worse than the stuff I used to get in high school. The macaroni I ordered was missing half the promised ingredients and was just lackluster. I tried to contact customer service and they stopped responding after the AI chatbot said they would get an associate for me. Definitely do not recommend.

0 stars! My order was really late and the app kept saying it was on time. No communication for the delivery person. Food was cold an soggy. The AI support bot refused to refund my payment. I Will use other delivery platforms from now on.

Order did not come as pictured. It came as wrapped meat. I ordered the brisket sandwich and got no sandwich. Just the meat wrapped in paper. DO NOT WASTE YOUR MONEY!!! THIS WAS THE ONE IN BETHESDA.

WE REALLY LIKE THE CONVENIENCE AND QUALITY. HOWEVER WE ORDERED LAST NIGHT . WE WANTED TO PICK UP AT 6 PM. THAT WAS NOT AVAILABLE SO WE CHOSE THE EARLIEST AVAILABE AT 6:30 PM. ORDER 1051-7496. ORDER PLACED AT 5:27..AT 5:45 WE WERE NOTIFIED THAT IT WAS READY. SO SURPRISED BUT IT DID NOT TURN OUT WELL . THE SALMON SUFFERED FOR SITTING THERE AND IT WAS NOT OUR FAULT. SO VERY VERY SORRY HAD TO GIVE A BAD REVIEW. HOPEFULLY THIS WRINKLE CAN BE STRAIGHTENED OUT

Firstly, the food is terrible. What’s worse is their deceptive (if not predatory) practices… they started charging me $7.99 Wonder+ monthly subscription without my knowledge and I didn’t catch it until 3 months later. They refused to refund. I urge everyone who has experienced this to write here AND file a complaint with the BBB. Companies like this know exactly that what they are doing is very unethical and they count on consumers not speaking up. They also don’t offer a way to contact customer support via phone, only email at which point you will get a scripted, generic response. My email was with Stephanie and Katie, who are trained to deter customer refund requests knowing full well the deception their company uses to land Wonder+ customers. Shady is an understatement. Karma.

If I could put negative stars as the rating, I gladly would. It’s *that bad* !! The concept is poorly conceived and laughably executed! Do not waste your money in this scam of “celebrity chefs” offerings in one convenient place! They claim everything is made fresh, but that is a complete lie—the food is clearly just poorly reheated, and they can never get the actual order correct. The service is incredibly slow. I honestly don't know a single person who has ever said they would go back. It is a total shame that people are buying into this hype and allowing these locations to continually pop up in our towns. We need to be boycotting this corporate assembly line and actually supporting our real, independent local restaurants instead.

I have ordered from the Wonder in Forest Hills, NY about 4 times. The first time I got to the store and they told me someone walked off with my order. They promised to remake it in 10 minutes, I waited 35 more minutes. Each time I ordered from Wonder the food got progressively worse. Finally they hit rock bottom. I ordered Indian from Dabba, 2 of the 3 items were so bad l contacted Wonder and demanded a refund. The customer service was good and she gave me my money back. But, lm done with Wonder, it’s just not worth the price.

We were very excited about free delivery from Cincin and placed an order through Wonder. About 30 minutes after the order was supposed to arrive, I called the restaurant to check on the status. They said they had no order from us and did not do business with Wonder. I'm glad I called and did not wait any longer. I sent a request via their website to find out what happened and make sure I did not get charged, but never got any response. Too bad. Won't be using them again!