WolvenReviews of wolventhreads.com

This used to be my favourite brand years ago, and I own so many pieces. However, the way it is managed now I would recommend people to avoid. I ordered the Amalfi pants on the 30th of April. They took my money and then informed me they had made a mistake and were out of stock, so my order could not be shipped. At first, they seemed helpful in offering a solution by issuing me a store credit so that when the item gets restocked, I can order it. They said the item would soon be restocked. After many emails -and now 3 months later- they still refuse to refund my money and pretend that the restock is happening soon. I don't like leaving bad reviews, but this has become incredibly frustrating and I just want my money for the entire order back. Scam company. Avoid at all costs; you cannot trust them.

Do not buy from here. The company does not update their out of stock inventory, allowing customers to buy products they do not have. They make you wait 3 weeks for delivery. They then attempt to issue a store credit instead of a rightful refund for the product they never had in the first place. Complete scam. I will never buy from here again.

They will take 1 month just to ship 1 item, and not give any update on it. 0/10, they really made the whole experience feel like a scam. They also use Ai for their customer service. So have fun

Love working with Wolven! Amazing customer service— super accommodating and kind. I love their clothing quality and all the colors. I recommend them to everyone!!

Beware all UK customers, Wolven takes no responsibility for missing parcels. I paid £47.40 for some yoga pants plus £24.65 postage. It was supposed to be delivered 6 weeks later. It never arrived and I have no come back.

Brandon was incredibly knowledgeable and helpful with my inquiry. He was quick to respond and I appreciate his ability to work with my requests for my order. This was one of the most pleasant customer service experiences I have ever had, will definitely be a returning customer!

Brandon provided a five star customer experience. He was quick, helpful, clear and very friendly. Thank you once again. 🙏

Brandon was so helpful and helped put my mind at ease when I encountered system issues. He was very patient with me even after I sent multiple emails and he has been so quick to respond. Thank you, Brandon!!