Wolferman'sReviews of wolfermans.com

This place sucks! If I could give it zero stars I would. I placed an order to be delivered yesterday, August 18. I have an email from Wolferman's confirming the order and delivery date. Today I track the order and learn it won't be delivered for another 10 days! Customer service supervisor tells me they usually let customers know about delays but don't know why I wasn't notified. They then offer to "overnight" my order but it won't arrive for another 3 days because they don't ship on weekends. I decide to cancel my order and am told it will take 5-10 business days to get my refund! What kind of company doesn't ship on weekends??

If i could give zero i would. Used to be a great company. Since harry and david took over it sucks , and thats being polite. Fathers day came and went

I placed my order on April 23, 2023 to be delivered on May 12. It didn't arrive until May 17. Three days after the event. The order received was nothing from my actual order. How can a company do that without crediting the entire order. I've ordered on several occasions and this is the second time this has happened. I will never order from them again.

I ordered a gift basket for Mother's Day, and when I selected the Saturday before Mother's Day for delivery, the website showed a $35 deliver premium, which I selected. However, in checkout, the delivery fee showed up to be $45, which seemed like a sneaky way to charge more without informing the customer. I begrudgingly ordered anyway and thought all was good when on the DAY OF the scheduled delivery, I received a call from Wolferman's and was told that there was a "warehouse issue" and that the gift basket would not be delivered for another 5 days. If there was a warehouse issue, couldn't you call me BEFORE the day it was SCHEDULED TO ARRIVE? This left me 6 hours to find a new Mother's Day gift that could be delivered that same day - thanks, Wolferman's. To add icing on the cake, I called Wolferman's back a couple hours later to cancel the order entirely. After discussing with customer service, the agent told me that they would go ahead and refund $104 to my card. Wait! I knew I paid more than that, so I had to look up my order and inform the agent that I was actually charged $117 - where's my other $13? I was told, "Well, since you didn't get the expedited order, we'll go ahead and refund the other $13 as well." WHAAAT?! What a snakey criminal organization - they told me they'd "refund my order", but really had no intent of doing that - they were going to try and pocket a portion of it! NEVER AGAIN! I'm staying away from the entire 1-800 Flowers group of companies.

I ordered an Easter gift on April 1 that was guaranteed to deliver by Easter April 9. The FedEx tracking showed it in Ellenwood, GA on April 4. It never made it past that point. USPS never received the package. I contacted customer service who reassured me it would be there on time. It wasn’t! I requested a refund and the tracking number disappeared. I don’t think it was ever sent. After sharing this story I found out that a relative had a similar experience. Don’t waste your time ordering from Wolfermans or Harry & David which is the same customer service. Very disappointed!!

For what this stuff cost, never again! The "information" sheet that arrives with your order states 2 weeks in fridge or freeze them. Not even 10 days elapsed and I had to throw out 3 packages.

Extremely disappointed! I urge you not to order from them. The English muffins have really gone down and I am extremely disappointed. Not to mention shipping is extremely slow waste of time go to the grocery store and buy your English muffins.

First time order. Ordered on Feb 24, 2023. Paid over $20 shipping. First box arrived okay but a few packages were already stale. Still waiting on second box that said it was shipped on same day but has been "on a Fedex truck" for 3 days now. Each day it says it is on the truck for delivery. Now I"m waiting for what will be at least 2 week old stale english muffins. Never again.