Horrible company 🤮
Horrible company. Would not take coat back unless I paid to send it to ITALY!!! I have disputed the charge with my credit card company 🤢
By Kerrie S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Windbreaker is a timeless year-round jacket that is equally stylish and comfortable. Its ageless classic appeal makes it stand apart since it will be in fashion for years to come.
Wjacket (wjacket.com) has 209 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
209 approved reviews, newest moderated first
Horrible company. Would not take coat back unless I paid to send it to ITALY!!! I have disputed the charge with my credit card company 🤢
By Kerrie S.
Love this Jacket, excellent quality, nice length, Also keeps you warm, love the lining. Price matches the quality, Would buy again.
By M S.
Very happy with my lovely pink Wjacket good size and fits very nicely and my sister also liked it so much she bought one tooooooo 🙂
By Portfolio C.
Fabulous coat in beautiful bright colours, had to buy 2!
By Mim S.
I eventually recieved my order. It took 5 months. It was not what was advertised and what was in the photos. What I received was plastic rain jacket. The colour was what i requested but the sizes were not what I ordered. After reading the difficulties people have had with returns i do not know what to do especially when my order took so long to arrive. so disappointed.
By Judith L.
I received my jacket today. Whilst the jacket feels comfortable, the colour is washed out and it is too small. I ordered the size up from my size, knowing what online shopping sizing is like. I should have ordered 2 sizes up. I am a size 20, and ordered 2XL. I should have ordered 3XL. That's crazy!!!. I am not going to pursue an exchange, given the nightmare experiences of other reviewers. Buyer beware!
By Pauline K.
Jacket was advertised as $79 but did not mention USD until checkout. Received Jacket in good time but like other reviewers the jacket was not true to size. Advertise that Jacket can be easily returned for full refund - not true. Two Options - dont return the jacket but buy and new jacket with a 30% discount or return the jacket at my cost and receive receive a discount code worth the same amount paid. This would be a costly return and not a full return.
By Glenda
Am 18. November 2024 habe ich einen Regenmantel bei Wjacket bestellt. Der Mantel war mir zu groß, daher wollte ich ihn zurück senden. Der Rückgabeprozess ist nur mit einer Anmeldung und einem Foto des Artikels möglich. Per Mail habe ich das Rücksende-Okay bekommen. Den versicherten Versand mit DHL zu 17 Euro nach Italien, habe ich bezahlt. Das Paket ist nachweislich in Italien angekommen. Bis zum heutigen Tag habe ich mein Geld nicht zurück bekommen!
By Karen W.