Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
275 reviews
WizeBandSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
✨ Discover stylish Apple Watch Bands for women at WizeBand. Merging fashion with comfort, trusted by 200 000 customers. Luxuriate Your outfits today!Clean Ocean Plastic with Every Order 🐬
WizeBand (wizeband.com) has 275 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
275 approved reviews, newest moderated first
Really helpful and professional
By Izabella K.
Response from WizeBand· Aug 3, 2026
Izabella, thank you for your kind words! Knowing you had such a positive experience with our team truly means a lot to us. We appreciate your support and hope to see you back for your next WizeBand soon! 💚
I love this watch band. At first, I had trouble adjusting the band to fit me, but once I figured that out, it’s perfect. It is a good weight, height quality, and looks amazing! Very upscale. It is very comfortable to wear, it is not hot or sticky on my wrist, and doesn’t pull the hairs on my wrist area or scratch as it moves around. It like that it shifts a little and isn’t tight, but generally stays in plays without a lot of movement like a bracelet style.
By Laura Canada L.
Response from WizeBand· Aug 3, 2026
Laura, thank you for sharing such a thoughtful review! We're so happy to hear your new band became a favorite after you got it just the way you like it. Here's to many comfortable, stylish days ahead—we truly appreciate you being part of the WizeBand family! ✨
Easy to order, safe delivery and product as advertised- would order again!
By Kathryn R.
Response from WizeBand· Jul 18, 2026
Hi Kathryn, Thank you for your kind review! We're so glad to hear that you found the ordering process easy, your package arrived safely, and the product met your expectations. We truly appreciate your support and look forward to serving you again in the future!
Ordered watch strap 26/06/26 By 10/07/26 not received strap so reached out to customer service. Was advised by Emily Thompson to check neighbours, porch etc as it had been delivered & “ If after doing all of this you still can’t locate the package, we kindly ask that you contact your delivery provider to request a certificate of non-delivery” I informed I did not know who the delivery provider was & that surely it was the companies duty to follow up on this & not mine. I asked for the name of delivery. I pant & date if the ‘delivery’. I then received email from Emily Thompson which had a photo of a hand holding g parcel on my door step with the words “ This has been delivered to your door “ Emily Thompson (WizeBand) Jul 15, 2026, 11:54 GMT+3 Hmmm… but has it?? The photo does not show proof of delivery through my letterbox or being handed to me. What happened to my parcel next is what I need to know! Having pointed this out Emily Thompson has stopped responding to my emails. I will have to pursue a refund with my bank. Shocking g service Avoid at all costs. 16/07/26 Received email from Emily Thompson “ Emily Thompson (WizeBand) Jul 16, 2026, 06:46 GMT+3 Hi Adenarose, Thank you for your reply. **We've carefully reviewed the delivery information, and the courier's proof of delivery clearly shows that the parcel was placed at your front door. Based on the evidence provided by the courier, the order was successfully delivered to the address supplied.** **If you believe the parcel was taken after it was delivered, please provide us with any supporting evidence (such as CCTV footage or a report confirming the theft), and we'll be happy to review it with the courier.** We also noticed your review regarding this order. We will respond to it with the courier's proof of delivery to clarify that the parcel was marked as delivered with photographic evidence. If you have any additional information that may help us investigate further, please let us know, and we'll be happy to assist. Warm regards, Emily Thompson WizeBand Customer Support Specialist Why is it up to me to protect be I did not receive it! Ludicrous!
By Adena R.
Response from WizeBand· Jul 18, 2026
We're sorry to hear that you feel this way, as it doesn't reflect the experience of the vast majority of our customers. We take delivery concerns very seriously. In cases where a package is genuinely lost in transit or a product has an issue, we regularly provide replacements because our priority is ensuring our customers receive what they ordered. In this particular case, however, the courier provided proof of delivery showing the parcel at the delivery address supplied with the order. Since the courier confirmed successful delivery, we requested any supporting evidence that could indicate the parcel was subsequently taken, such as security camera footage or a police report, so we could investigate further with the carrier. Unfortunately, no supporting evidence was provided. Without evidence contradicting the courier's proof of delivery, we are unable to conclude that the package was not delivered. We remain willing to review any new information if it becomes available, and we'll gladly work with the courier to investigate further.
Stretchy and are so comfortable to wear. The circumference of my wrist is 15 cm (6 inch) and purchased size SMALL - snug but not restrictive. If your silicone bands make your wrist sweat, these fabric ones can absorb the sweat and then be hand-washed (I make sure to dry off the metal attachments immediately after rinsing). Just ordered the Navy Blue!
By Helene
Response from WizeBand· Jul 18, 2026
Hi Helene, Thank you so much for your wonderful review! We're delighted to hear that your new wristband is comfortable and fits you perfectly. We also appreciate you sharing your wrist size and care tips—I'm sure they'll be helpful for other customers considering our fabric bands. Enjoy your new Navy Blue band as well! Thank you for your support, and we hope you continue loving your WizeBand bands!
Good service. Great quality. Prices are high but if you can buy as a bundle it does make it more reasonable.
By Linda M.
Response from WizeBand· Aug 3, 2026
Linda, thank you for your thoughtful feedback! We're delighted to hear you found the quality worthwhile, and we're glad the bundle option made your purchase an even better fit. We truly appreciate your support and hope to see you again soon! 💚
I bought 3 watch bands and a watch charger. I waited a fair while to receive the package (I am in Canada - does that matter?). When I finally received the package, I was shorted one of the three bands. Currently, it would appear that it is my word against theirs that I “received” all the items. They claim that the shipper confirmed that all items were inside my package. I guess it is tough luck me!! For the sake of online purchases, I will NOT deal with this company again! There are other watch band companies out there. Cheers!
By Kathy O.
Response from WizeBand· Jul 13, 2026
Hi Kathy, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take reports of missing items very seriously and conducted a thorough investigation into your order. Our fulfillment records, including packing and shipping verification photographs and the recorded shipment weight, confirm that your package was packed and shipped with all three watch bands and the charger. As part of our investigation, we requested any supporting evidence from you, such as an unboxing video or photos of the package upon arrival, as these help us determine whether an issue may have occurred during transit. Unfortunately, no such evidence was available for review. While our investigation did not find evidence that an item was missing from the shipment, we have continued to communicate with you directly and have offered a one-time goodwill resolution in the interest of customer satisfaction. We value transparency and strive to resolve every concern fairly based on the available evidence. If any additional information becomes available, we're always happy to review it.
First of all, I love my new watch band. Right finish for my Apple Watch. Love it!!!' Second the company is very accommodating. Very helpful. Love their help with cleaning up the ocean! Very thoughtful in their venture Love their pricing!!
By Kim J.
Response from WizeBand· Jul 18, 2026
Hi Kim, Thank you so much for your wonderful review! We're thrilled to hear that you love your new Apple Watch band and that it was the perfect finish for your watch. It also means a great deal to know you had a positive experience with our team. Your kind words about our mission to help clean up the oceans truly encourage us to keep doing what we do. Thank you for your support, and we hope you continue enjoying your WizeBand!
