WithLogos.comReviews of withlogos.com

They basically were little stickers on the hour glass...

We had a disappointing experience with WithLogos.com in regards to the quality and timeliness of the product we ordered. Customer service was polite and responsive, so that's why we gave two stars instead of one. Their shipping department and quality control really dropped the ball. The print quality was unacceptable on the first lot we received, they apologized and said they would re-do them. I emphasized that we needed the items for a specific event and wanted to make sure we'd get the second shipment in time. I was assured that it would get here the morning of our event - they said they were shipping on the Wednesday before our Monday event. I received the shipping notification on the morning of the event, and it said it had been sent via UPS Ground. So obviously it was not going to get here in time. Really frustrating. They offered to either cancel and refund the entire order or give us a 25% discount and a $25 credit toward our next order. It's something we can still use so we opted to take the discount, we won't be ordering from them again so the credit is useless. I checked back a few days later and the package was STILL sitting there at their location. They changed it to three day shipping and finally sent it two days after we needed to receive them and a week after they said they were going to ship them. The items we FINALLY received are ok quality, though I have noticed some of them still have printing issues.

Terribly disappointed. Before Order: I spoke with a customer service about what I wanted and they were very helpful. I placed my order, they contacted me a few days later saying the color I wanted was out of stock which was fine, I chose another color. After Order: My items arrived in several boxes, When I opened the last box, I could not understand why they packed 6 ceramic items in a huge box with a thin piece of bubble wrap so they could bump around in delivery. No sticker saying "Fragile" or "Do not Drop". Needless to say, a few were broken. Duh! What did you think would happen? SO I called them, no apology, I sent the picture and instead of fixing their mistake, they refunded the money which in most cases would have been acceptable. In this case I needed a certain amount. I ordered more than what I needed but now I am one short. Happy Holidays everyone except you (the last person that does not get a mug). I was even going to overlook the fact that my personalization on the mugs were crooked. Never again, there are too many other places to choose from.

Very low-quality print and material. I would recommend going with another company. The price for my items was not much different elsewhere and had I know that many of them would be unusable and would be produced with such low-quality control, I would have just paid the extra money at another company. I am really not happy about this as I was expecting these to be better given the reviews and now I have to have them reprinted somewhere else. In their current state, I cannot give these to customers, it's embarrassing.

Ordered fidget spinners with a custom logo on them, paid a 50.00 color setup fee so and sent my pink logo over to them...they printed them in black...so much for that 50 bucks! Guess they don't set up any colors when they charge that fee! So I called and they did remedy the situation and had me the correct fidget spinners in about 2 weeks. They then sent UPS/FED EX here to pick up the other ones without letting me know they were sending them to pick them up, so I had to scramble to pack them while the guy was here waiting (and he was not so happy either). A day after they picked them up I got an email stating they were sending someone over to pick them up....little late there!

My pretzels were very poorly packaged and looked very in the small boxes. Also, our logo was very hard to see and was not to size on the box.