Lovely lamp and great customer service
Love this lamps and my cats too. Moreover, great customer service too. Had to replace my lamp after the charging port broke, and Isabelle was the most helpful. Thanks a lot :)
By Renato E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
392 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Havie creates ambient lamps that combine warm light, soft sound, and minimalist design to transform any room into a calm and cozy space. Each lamp is made to help you unwind, rest better, and set the perfect mood for your moments of peace.
Havie (withhavie.com) has 392 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
392 approved reviews, newest moderated first
Love this lamps and my cats too. Moreover, great customer service too. Had to replace my lamp after the charging port broke, and Isabelle was the most helpful. Thanks a lot :)
By Renato E.
Prompt, kind response from the team via email. Issue resolved.
By Yakira
Fast and really nice customer support 🙏🏼
By Millie L.
Product is as advertised and customer service is excellent
By Bernadit M.
Not only did I love the the product, the support team is amazing. Great to see a small business do it right. Love these guys!
By Steve P.
Customer service is amazing! Isabelle was very helpful with sending out a replacement lamp, thank you so much!
By Kahliber
The lamp itself is stunningly beautiful. I love watching the colors dance across my room after dark. When I misplaced the remote, I was worried about customer service charging me for a replacement. Not only was there no charge, but customer service responded QUICKLY and within a day, the replacement was ordered. Wonderful product and service! I highly recommend and am very appreciative. ✨👍🏻
By Piper P.
The customer service was amazing. Isabelle responded to my email requesting help with a product quickly. She was really patient and kind and helped me resolve my issue.
By Megs B.