I reached out because I made a mistake…
I reached out because I made a mistake with my address. They fixed it immediately before it shipped! I was so grateful! I am so excited to get my lamps :)
By Lena
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
392 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Havie creates ambient lamps that combine warm light, soft sound, and minimalist design to transform any room into a calm and cozy space. Each lamp is made to help you unwind, rest better, and set the perfect mood for your moments of peace.
Havie (withhavie.com) has 392 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
392 approved reviews, newest moderated first
I reached out because I made a mistake with my address. They fixed it immediately before it shipped! I was so grateful! I am so excited to get my lamps :)
By Lena
Had a issue with my order and was treated so kind and efficient. Isabelle was wonderful to deal with. She was eager to resolve the issue and made sure, me the customer was satisfied and taken care of. I would rate her a 5 star! Also, I was very pleased with the product. Thank you, Isabelle and Havie!
By Stephen W.
Isabelle Was a pleasure to work with. She was fast, kind, and accommodating. Actually made my morning
By Nicole S.
I encountered a shipping issue and contacted customer service. Isabelle was incredibly responsive and kind, quickly placing a new order for me. I’m really happy with the resolution.
By Raphaël S.
Very responsive customer service!
By John H.
It took a month and a half for it to arrive when the shipping details said it would be 6-8 days. Customer service was very little help. When I finally got it, it seems cheaply made and doesn't function the way I thought. Not worth the money or the hassle.
By Shauna J.
I got some very good help from Isabelle from the customer service! Now I can use the lamp without issues. Thank you so much!
By Tom N.
Love love love everything about these lamps , they add a touch of luxury & so effective in any space .
By Jodie B.