Service Review
Good service. I got helped in just less than 24 hours after creating the ticket. Only thing I can say is that responses could be a bit more complete, providing more details, in order to be able to determine next steps.
By Milan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
375 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At WitherHosting, we offer low priced and affordable solution for Minecraft: Bedrock Edition (BE) and Minecraft: Java Edition (Java) while still having a sharp edge on performance. We strive to deliver the best solutions to all our clients and help them create the servers they want.
WitherHosting LLC (witherhosting.com) has 375 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 14 reviews with 4 stars · Clear filters
Good service. I got helped in just less than 24 hours after creating the ticket. Only thing I can say is that responses could be a bit more complete, providing more details, in order to be able to determine next steps.
By Milan
Human help was great and efficient, robot was a tad useless though, but hey what can you do about that really
By Riley T.
Response from WitherHosting LLC· Sep 6, 2025
Hey there, Thanks for the kind review! We are glad our support staff were able to help you. We are always looking to improve our support bot, so if you would like to let us know what was less helpful, please open a ticket 😃 Kind regards, WitherHosting
Response times were slower than anticipated, but the prices are fantastic.
By Plazzy
Response from WitherHosting LLC· Mar 10, 2025
Hey there! Thanks for the kind review. We are glad that you are enjoying our services and we will make sure we try and improve our support response times. Kind regards, WitherHosting
The pricing is really good (the best I've seen so far). The performance is also excellent, even on the budget plan. (for modpacks I recommend at least 3 vCores) Sadly, over the multiple servers I had there, I almost always had to contact support to resolve something before I could play. However, their response time is usually less than a day and they have always been friendly.
By Simon
Response from WitherHosting LLC· Jan 5, 2025
Hey there, thanks for the review! We are glad that you are enjoying our performance and pricing and we are glad you enjoyed our support. However, we would love to hear any ways that you had difficulty setting up you servers, please do let us know in the live chat! Kind regards, WitherHosting
Meng was really helpful and went out of his went to assist me with my problem. Similarly all other staff members share this behaviour which is what I really appreciate. Given 4 stars as everything is perfect except the fact that there's no downtime notification and customers are left to figure out the problem themselves. It would be great to have better downtime notifications.
By Mac
Response from WitherHosting LLC· Feb 25, 2024
Hey there! We are so glad you enjoy our support and we were able to assist you. We will take your feedback on board and work on proving better downtime notifications to you. Currently, we typically post updates about downtimes on our Discord, which you can do join here https://discord.gg/f8sfJkU5ah . We will use our system for panel notifications in the future! Kind regards, WitherHosting
I join a server and this is their hosting, my ping there is always so high but when I join other minecraft servers, I get stable 40 ping. Is this the hosting problem itself or is it my internet? (It’s in the same region btw) Thanks.
By potatas
Response from WitherHosting LLC· May 23, 2022
Hello there and thank you for the review. To diagnose ping issues, please open a live chat (the blue bubble in the bottom right of our websites). This would allow us to look into the issue you are having. Thanks!
good/fast support and decent speed server with easy controls and cheap
By Vault
Response from WitherHosting LLC· Mar 7, 2022
Hey there! Thanks for leaving a review, we're glad you enjoy our controls and we're glad we're cheap. We only want the best experience, and it looks like we've given that to you 💪 Regards, WitherHosting
There were some confusing issues I had with servers being suspended that their help documentation didn't even mention. Fortunately the help staff was incredibly helpful and solved all my issues.
By MNKIE
Response from WitherHosting LLC· Feb 17, 2022
Hello there and thank you for the review. We are glad our support team was able to assist you with your issue. Thanks for using WitherHosting!