Terrible
They will completely wipe your server information without warning with an unpaid invoice beyond 14 days, with no hopes of getting it back, and support is awful and unhelpful.
By Sean M.
Response from WitherHosting LLC· Feb 5, 2023
Hey there, We are sorry that you feel this way, however, our TOS clearly states, which you agreed to when you signed up for the service, that if an invoice goes 14 days without payment, your service will be terminated. Your invoice is more than 2 months overdue. Not only that, you were also emailed when it was created which also clearly states the due date of the invoice. There would have been hopes of getting the data back, had it not been more than 2 months since your service was terminated. No hosting provider will keep your data for more than stated in their TOS on the whim that you'll come back to it. As with our support, you sent a message and you received a reply after 1 minute which correctly answered your question, and then continued to try and assist you with your later queries. We aren't quite sure what was awful and unhelpful about this, but please feel free to submit feedback in our live chat on how we can improve. Kind regards, WitherHosting.




