Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
244 reviews
ElaraSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elara, women's wellness, is a women led, 100 percent online telehealth platform at withelara.com, serving women in all 50 US states. Elara connects patients with licensed providers for personalized, hormone aware care across weight management, sexual wellness, hair restoration, skin, and anti-aging.Elara GLP-1 weight care includes compounded semaglutide and tirzepatide (GLP-1 and GIP) injections, prescribed only when a licensed provider decides treatment is appropriate. The consultation is free, pricing is all-in with no hidden fees, and there is no charge unless you are prescribed. Anti-aging care includes NAD and Lipo-C injections. Sexual wellness, hair, and skin treatments are prescribed the same way.Everything happens online. You complete a medical intake at your own pace, a licensed provider reviews it, and any prescribed medication is prepared by a licensed US pharmacy and delivered discreetly to your door. No waiting rooms, no appointments to keep, just real care for real life.Care is provided by Wasef Health, a partner physician group. A portion of every purchase funds women's health research at the Magee-Womens Research Institute.Elara is not affiliated with other companies that use the Elara name. The only Elara website is withelara.com, and the patient portal is care.withelara.com.Our mission is to help women feel confident, supported, and in control of their health. With Elara you get more than medication. You get a partner in your health journey, with care designed for you.
Elara (withelara.com) has 244 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 219 reviews with 5 stars · Clear filters
They are great to work with very fast response nice and polite would definitely recommend
By Ashley
Response from Elara· Sep 24, 2026
Thank you so much for sharing your kind feedback! It means a lot to know that our team was able to provide the level of care and support you deserve. Please don’t hesitate to reach out if you ever need anything; we’re always happy to help!
Great customer service
By Batina M.
Response from Elara· Sep 21, 2026
Thank you so much for sharing your experience! We’re delighted to know that our team was able to provide you with the thoughtful support you deserve. We’re always here for you every step of the way!
Elara customer support has been very helpful. I usually get a reply promptly.
By Michele
Response from Elara· Sep 21, 2026
Thank you so much for sharing your kind feedback! We truly care about providing meaningful and prompt support to all our patients, so we’re glad to know that this came through in your experience. If you ever need anything at all, please don’t hesitate to reach out. We’re always happy to help!
Scott handled my order issue super fast and communication, as always, was top notch! Elara is the best.
By Jen M.
Response from Elara· Sep 18, 2026
Thank you so much for your kind feedback! We’re so glad to hear that Scott was able to provide you with the prompt and helpful support you deserve. Please don't hesitate to reach out if you ever need anything at all; we're all here for you every step of the way!
Good customer service
By rodriguez N.
Response from Elara· Sep 15, 2026
Thank you for sharing your experience! We’re truly grateful to be part of your journey and appreciate the trust you’ve placed in us. We’re always here to support you every step of the way!
David was very helpful.
By courtney R.
Response from Elara· Sep 14, 2026
Thank you so much for sharing your feedback! We’re truly grateful for the opportunity to support you on your journey. Our team is always here for you every step of the way!
Easy and quick response!! David was super helpful with the reordering process!!
By Me
Response from Elara· Sep 14, 2026
Thank you so much for your kind feedback! We’re so glad to hear that David was able to provide you with the support you deserve. We truly appreciate you taking the time to share your experience; please don’t hesitate to reach out if you need anything in the future!
Costumer service is great, love how any questions been answered and help you through the process. Love all about the service. Thank you ones again for helping me with this journey.
By Iris O.
Response from Elara· Sep 14, 2026
Thank you so much for sharing your experience! We’re so glad to hear that you found the process smooth and seamless with the support of our team. We truly appreciate the opportunity to support you and are always happy to be here whenever you need us!
