WinXDVDReviews of winxdvd.com

Update 6/11/2021- they have processed refund and kept better communication. Thank you! If I could give less than 1 star I would. The product did not work, whether it was my system or theirs, and we ended up using a different product. My 1 star is due to the lack of customer support, when I asked for my refund. I was told in essence “sorry, but we’ve troubleshooted what you were suppose to do.” So much for a “money back guarantee.” Will never use their services again. Update 6/8/2021 Still no refund. Still crappy communication.

Would not honor 30-day money-back guarantee -- requested on Day One! If this is true for you, too, please see "Note" at the end of the initial review (before the added edit). After reading reviews of how great WinXDVD Copy Pro was at getting past errors on all kinds of discs, I bought a lifetime copy online on May 30th. When I downloaded it and tried it, it could not read any of the discs I tried -- all Blu-ray. The reviews had led me to believe it could do Blu-rays. I contacted the company to double-check and to invoke the 30-day money-back guarantee if, indeed, it did not do Blu-rays. They said it didn't, and left it at that. I contacted them again asking for a refund. They refused to honor their stated guarantee. Their software may work great for you -- I hope it does. Just be aware that if it doesn't, they may not give you a refund. Note: If you bought their product on a charge or debit card, call your bank to dispute the charge. If this info is helpful, please Like this review so more folks will recall they don't have to get Digiarty to do the refunding. EDIT TO RESPOND TO REQUEST FOR LINKS. Try googling "winxdvd copy pro reviews blu-ray" and once you get results look for words like "if you are converting or copying a DVD of 4K Blu-Ray content, you would surely have the same quality for the output file." or "We knew that WinX DVD Ripper Platinum was working great with DVD, Blu-ray and video formats, but not that good with audio CDs." FINAL EDIT: Bank refunded my money with a charge-back. If they get enough charge-backs they'll meet with bank troubles they deserve and maybe stop acting so dishonorably. They do not "strongly comply with 30-day money back guarantee" unless you put up a negative review. Then they'll ask you to remove it and only then will they give you a refund. There's no honor in that.

I emailed Digiarty because the licensed and registered VideoProc program I purchased was opening up as the trial version. A representative emailed back within hours and informed me that my license had been reset to hopefully solve my problem. It did, and I am very happy with the excellent customer service.

I bought the WinX Video Converter Deluxe and I love the look and they simplicity of its functionality. When I had a problem making slide shows from photos using this software, I wrote to Digiarty and sought their help. The reply was almost immediate. I sent them more information as they requested about my problem. Then within a very short amount of time I received a reply with clear instructions on what to do fix my problem. And the problem was fixed! I was delighted. The slide shows that this software makes look beautiful. I suppose that also has something to do with being able to save them as an mp4 video. In any case, this is a terrific piece of software. And I'm proud to have it on my computer. I'm very grateful to the lovely folks at Digiarty who are a pleasure to work with. What a positive experience it is to buy one of their products and work with such diligent folks at Digiarty.

I mainly use Winx Dvd Ripper and it works like a charm. Fast, reliable and good result of the file. Gpu acceleration is a cool plus. Maybe a little bit more of customization on settings and more output file codecs would be appreciated. Regular updates are ok. I can say it's a good choice to convert your dvd on digital format 👍

I entered my pro and received a very prompt and informative response which fixed my issue immediately So easy !!

I had a problem with 2 pieces of software I bought on the same day from Digiarty. Their response on reporting it was very fast and, although one small issue remained, all was sorted within 24 hours and the small issue is being sorted by their development team as I write. The software worked perfectly okay from the start. One issue was me, the other just a job progress indication problem which, as I say, is being sorted. Thank you Digiarty. Great support.

Used the auto reporting feature to send copy of error message. Very easy. Received response within a few hours. Suggested fix worked perfectly.