Monday, November 9, 2026 · Customer reviews of US businesses
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339 reviews
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100 Calories Per Pint. Vegan, Sugar Free, Low Carb and Keto. Wink Frozen Desserts ice cream alternatives are plant-based and fit into a clean eating lifestyle.
Wink Frozen Desserts (winkfrozendesserts.com) has 339 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 14 reviews with 2 stars · Clear filters
Super disappointed, was so excited about getting this I was able to find it in a local market I bought one chocolate and one strawberry for me and my husband when I got home and taste it, the flavor is very unpleasant ask my husband and he couldn't eat it neither. Had to throw it away.
By aradanis P.
Automatic reorder on a product I did NOT wish to purchase.
By Patti K.
Response from Wink Frozen Desserts· Apr 17, 2019
Hi Patti, I'm sorry for the misunderstanding. Our "Build a 9 Pack" is a subscription-only product. Do you have an order number I could look up?
Though the customer service is definitely 5 Star, the product is overpriced and the cartons are 3/4 full. If I am paying 8.50 (with tax and shipping) they should be overflowing!!
By DH
Response from Wink Frozen Desserts· Apr 6, 2019
I'm so sorry DH. We agree that they should be overflowing. Sometimes mistakes do happen during production. Have you contacted us regarding this?
Wink Frozen Desserts has changed its recipe a lot. There was a point where I was eating a pint a night and adored the Vanilla Bean and Cake Batter Flavors. Sadly, Wink once again changed its recipe (about a year ago), but this time for the worst, to the point that I could not even put one spoonful of the dessert in my mouth without gagging. Cake Batter and Vanilla Bean turned completely repulsive and their consistency was no longer creamy after letting it thaw for a few minutes on the counter. At this point, the only flavors I find slightly decent are Chocolate and Strawberry (and maybe Pumpkin Spice Latte) and I think that has to do with the fact that those pints have a decent consistency. The rest of them, not so much (they're all super freezer burnt and icy regardless of how long you let them thaw). I really wish Wink would rework their recipe again to make it good again. I miss my nightly staple. This all being said, I completely appreciate Wink and the message behind their brand because I know they're trying to give those with food allergies and restrictions a way to enjoy a sweet treat without worrying.
By GG
Response from Wink Frozen Desserts· Apr 6, 2019
Thank you so much for the feedback Jon. I'm sorry our attempts to improve the product didn't appeal to you. Might I ask when the last time you tried Wink was? I only ask because we moved to a much better facility towards the end of last year and it has made a world of difference for product quality. We'd love to send you some so you can taste for yourself!
I found the taste of all the flavors to be below average. Props for making it more healthy than ice cream, but the taste isn't close, especially for the price. I won't order again.
By Steve
Response from Wink Frozen Desserts· Apr 6, 2019
I'm so sorry we weren't for you Steve. Have you contacted us regarding a refund?
Artic zero has a much better texture Being plant based your texture is gritty Plus not much nutritional value as in halo top & enlightened Plus your products are hard to find in WI hope u keep working on improving your product Great concept but lacking.... PS you might want to check out your Utube reviews & google reviews
By Ann
Response from Wink Frozen Desserts· Apr 6, 2019
I'm so sorry we didn't deliver on taste for you Ann. Thank you so much for the feedback. We're constantly working towards improving our products!
