All went smoothly
All went smoothly. We are very pleased.
By Ruth M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
402 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every one of our mattresses are handmade to-order by skilled bedsmiths in our Watertown, Wisconsin factory in the USA. Using only the finest, most innovative, American-sourced, eco-friendly materials that will last a lifetime, each bed offers unmatched...
WinkBeds (winkbeds.com) has 402 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
402 approved reviews, newest moderated first
All went smoothly. We are very pleased.
By Ruth M.
Mattress was delivered to door in time expected. The mattress opened very quickly and took my son by surprise. Now to await sleeping on it.
By Sarah
I have no doubt that this 6th bed that I've purchased is going to be great as the other 5 have provided perfect sleep for my entire family. Since purchasing my kind size mattress at my 2nd home, I've slept so soundly and pain-free. No more backaches, neckaches, or any type of aches whatsover. I sleep throughout the night and feel refreshed the next morning. I haven't felt this much comfort for the past 6 years after using another competitor's mattress (probably because that one was more on the firmer side). For this purchase, I was able to make the correct selection based on my height and weight and the soft mattress was the perfect selection. These are by far the best investments I've made in both my homes and is the best investment for anyone still on the fence looking to buy a mattress for that matter. Just buy a winkbed- I promise you will never look back or doubt whether or not your investment was well worth it. Believe me, after purchasing 5 of these and taking a chance on an online purchase, I never looked back and you will not as well!
By RSC
Mattress arrived as advertised. Enjoying the comfort level.
By Mike C.
I had a tricky move to contend with and some shipping issues, but Tory was extremely helpful (and patient) throughout the experience. I ordered the Queen Luxury Firm. The bed is VERY heavy. The ‘no contact’ shipping is nice for COVID-19, but not great for anything with normal strength and stairs in particular. I had to hire a mover to move it up my stairs, and I had to help him. Do not unwrap the plastic until you have it where you want it! So heavy. Very comfortable.
By Jen B.
A great mattress for combo sleepers
By Brian R.
The box for the mattress and the plastic bag with pillows were to weak and ripped during the move.
By Allison J.
The delivery of my Winkbed was straightforward. The only issue I had was with the condition of the box. It was ripped in several places and had a few holes. The bottom flaps were wide open because tape was missing and probably sheared off. I just hoped nothing fell out. There was a cutter and 3 pieces of paper (warranty, trial ino, setup) inside box. I inspected bed and found no issues.
By Perry L.