Pleased they are interested in their…
Pleased they are interested in their customer preferences.
By Eugene L.
Response from Wine Enthusiast· May 1, 2024
Thanks so much for the review, Eugene! - John (VP of Customer Experience)
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
337 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We bring wine to life! Wine Enthusiast is the ultimate source of innovation and information around wine. Our mission is to facilitate delicious moments around the wine lifestyle. WineEnthusiast.com is the premiere online destination for wine storage, furniture and accessories.
Wine Enthusiast (wineenthusiast.com) has 337 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
337 approved reviews, newest moderated first
Pleased they are interested in their customer preferences.
By Eugene L.
Response from Wine Enthusiast· May 1, 2024
Thanks so much for the review, Eugene! - John (VP of Customer Experience)
Knowledgeable customer service, competitive pricing, trusted brands, free shipping.
By Jerry K.
Response from Wine Enthusiast· May 1, 2024
Thanks for the review, Jerry! We appreciate it. - John (VP of Customer Experience)
I previously purchased a small refrigerator from WE back in 2012 which finally was to the point where the circuit boards were no longer available, so I decided to purchase the WE Classic 70 Dual Zone unit, which was similar to what I had before. I ordered it on line, and was pleased with what I received. There was some difficulty in getting the refrigerator delivered on time, but customer support was able to resolve the issues and meet the revised delivery dates. I've now had the unit over 30 days, and am very pleased with how its keeping my wines chilled.
By Allan A.
Response from Wine Enthusiast· Apr 30, 2024
Thanks for the kind review, Allan! Sorry for the delay with delivery but glad you're all set. - John (VP of Customer Experience)
fair prices good products
By kensmith
Response from Wine Enthusiast· Apr 30, 2024
Thanks so much for the review, Ken. - John (VP of Customer Experience)
We bought a significant piece of furniture sight unseen just from our previous experiences with Wine Enthusiasts and could not be happier.
By Robin M.
Response from Wine Enthusiast· Apr 30, 2024
We appreciate you taking the time to leave a review, Robin! - John (VP of Customer Experience)
Ease of ordering. Good selection. Great service.
By Mark K.
Response from Wine Enthusiast· Apr 30, 2024
Thanks, Mark! We appreciate you taking the time to leave a review. - John (VP of Customer Experience)
I bought a wine luggage. Your site provided very good information on the pieces of luggage. Using your website was easy. The item was delivered quickly with no problems.
By Michael B.
Response from Wine Enthusiast· Apr 29, 2024
Thank you so much for the review, Michael! Glad to hear you're loving the wine luggage. Here if you need us! - John (VP of Customer Experience)
Great product choices, competitive pricing and strong customer support.
By CHARLES A H.
Response from Wine Enthusiast· Apr 29, 2024
Thanks Charles! We appreciate your review! - John (VP of Customer Experience)