WineCountryGiftBaskets.comReviews of winecountrygiftbaskets.com

I was sent a gift basket from my aunt and the products were MOLDY and old! I tried to contact them with their “we will make it right” policy but I have yet received an email back and it’s been a while.

I ordered a gift basket for a friend's daughter who had surgery and paid an extra $35 for Saturday delivery. Unfortunately, the order wasn't even shipped on time, despite the guaranteed delivery. To make matters worse, no one answered the phones, and the live chat was completely unhelpful. Very disappointing experience. I won't be ordering from them again. If reliability matters—especially when sending a gift for an important occasion—I would stay away.

We ordered and gift basket and paid extra for a Saturday delivery for a gift that was supposed to be a surprise. They shipped the package and attempted a Wednesday delivery. No one home of course, so UPS left note the recipient would have to come get the basket. Customer service canceled order and issued another one for Saturday delivery but the surprise was ruined by that point due to the note left on the door. Incompetence.

They can’t deliver on the date you pick. Supposed to arrive before valentines, now arriving 2 days late, if it even gets delivered then. Site says weather delays, it’s sunny and clear. Need to be on top of shipping.

Confusing to validate

I paid extra for a basket to be be delivered on January 9th in time for my sister’s birthday. I got an email late in the day on the 8th stating the basket was being rescheduled to well after the requested date. That date was actually in what had been in the free delivery time when I ordered the basket. I was traveling all day on the 9th and when I called their customer service number I got a message that they were closed for the weekend. I have the 2 emails from them - the first confirming the January 9th date that I paid extra for and the second arbitrary one from the 8th showing that they had changed the delivery date without consulting me. I am extremely disappointed and angry that Wine Country Gift Baskets ruined my sister’s 75th birthday and ripped me off in the process.

We received two WCGB gift baskets this year. They consisted of cardboard and plastic packaging with sample-sized treats enclosed in more packaging. The treats are cheaply made wafer cookies, water crackers, gummy candies; we tasted and put them in the trash. The "re-usable basket" is flimsy plastic covered cardboard. None of us want to seem ungrateful, but I am not happy that people I care about were bamboozled into giving this "gift". I see the reviews on Amazon are 4+ for thousands of verified purchase reviews...I won't ever trust an Amazon review again!

This is the second year My sister has sent a basket to our family and I just had to break it to her that she’s wasting her money. While the presentation is beautiful, the snacks and cookies are bland and tasteless. Each family member has opened something taken a bite and thrown it out. I wonder if the people that assemble these gift baskets even taste this stuff?