Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
277 reviews
Windy City CigarsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Windy City Cigars has proudly served cigar and tobacco enthusiasts since 2002, offering one of the most extensive selections of cigars, pipe tobacco, RYO supplies, and smoking accessories in the U.S.Our mission is simple: to provide premium quality products at competitive prices, backed by reliable service and a passion for the cigar lifestyle. Whether you’re new to cigars or a long-time aficionado, you’ll find everything you need — from exclusive cigar samplers and humidors to rolling machines, tubes, and specialty blends.Why customers choose us:✅ Extensive product selection across top brands and unique finds✅ Competitive pricing & bundle deals designed for value✅ Freshness guaranteed with careful storage and handling✅ Fast, secure shipping with order tracking✅ Customer support from a team that truly knows cigarsAt Windy City Cigars, we’re more than just an online store — we’re part of a growing community of cigar lovers who value craftsmanship, tradition, and enjoyment.We welcome your feedback as we continue to improve and deliver the best experience possible.Your trusted source for premium cigars & tobacco since 2002
Windy City Cigars (windycitycigars.com) has 277 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
277 approved reviews, newest moderated first
Box was packed well. Everything arrived intact and undamaged this time.
By Sherwin B.
Response from Windy City Cigars· Dec 10, 2025
Thank you for your feedback! We’re glad to hear your order arrived intact and well-packed. We truly appreciate your support and look forward to serving you again!
Prompt delivery and nice packaging
By James C.
Response from Windy City Cigars· Dec 10, 2025
Thank you for your feedback! We’re glad to hear you’re happy with our prompt delivery and packaging. We appreciate your support!
Excellent company, and excellent product. Love dealing with them. Will only buy my goods from them.
By Kim
Response from Windy City Cigars· Dec 10, 2025
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our products and service, and we truly appreciate your loyalty. We look forward to serving you for many years to come!
Always on time.
By KAREN L.
Response from Windy City Cigars· Dec 10, 2025
Thank you for your feedback! We’re glad to hear your orders consistently arrive on time. We appreciate your support!
Fast shipping, well packed A++++
By Fernando Armando Garcia B.
Response from Windy City Cigars· Dec 10, 2025
Thank you for your feedback! We’re glad to hear your order arrived quickly and well-packed. We truly appreciate your support!
Ease is viewing website and ordering
By Gordon P.
Response from Windy City Cigars· Dec 10, 2025
Thank you for your feedback! We’re glad to hear you find our website easy to navigate and ordering simple. We appreciate your support!
Always have what I need. Delivery very fast. Good customer service.
By Mary T.
Response from Windy City Cigars· Dec 10, 2025
Thank you for your feedback! We’re glad to hear you consistently find what you need, enjoy fast delivery, and have a positive experience with our customer service. We truly appreciate your support!
Very Dependable, and FAST
By Mike T P.
Response from Windy City Cigars· Dec 10, 2025
Thank you for your feedback! We’re glad to hear you find us dependable and fast. We truly appreciate your support!
