that's that
inventory is never up to date, waiting time for processing is way too long. never know what will come in the package, what's out of stock. stuff shows up broken and try to get it replaced is impossible
By Krzysztof S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
121 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your number one distributor for wholesle vaporizers, glass pipes, grinders, and everything else you'll need for your smoke shop or dispensary.
Windship Trading (windshiptrading.com) has 121 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
121 approved reviews, newest moderated first
inventory is never up to date, waiting time for processing is way too long. never know what will come in the package, what's out of stock. stuff shows up broken and try to get it replaced is impossible
By Krzysztof S.
I wish I could pick 3.5 stars because I feel the site is very user friendly and easy to find what we're looking for. I also like the option for an email notification when something we need is back in stock. My complaint is that it seems to really slow down my computer. It takes way to long to load a page when I search for something.
By Justine
Great Company Great Products
By Matthew R.
I really enjoy the product selection and customer service provided by Windship. My sales rep is always very friendly and helpful, and the website works great. However, I really wish that my shipping costs could be calculated before checkout. I also think the site could be hugely improved by telling me what products are in stock and what would be backordered before I actually place the order. I hate wasting time ordering products thinking they will be delivered, just to get my order delivered with a bunch of the products not included because of backorder. These two aspects of the site are very frustrating to me, but I do like the site in general and I like the product selection enough to work around the frustration.
By Nicole W.
Fulfillment is pretty bad. I'll be lucky to receive half of what I initially ordered. Great products, great website, just terrible fulfillment.
By Andres
Good products, good service.
By Sharon G.
Great customer service. Easy to do business with.
By Alicia
Quick, easy and reliable company to order from.
By Taunya