Wilson CarterReviews of wilson-carter.com

Poor material didn't fit well, would not accept free return as stated on their site, offered me 30% refund, eventually I accepted 40% as I just wanted rid of them, then I cancelled my debit card as I don't trust them

Bad company , with horrendous customer service. Do not buy from here !If you want to return an item it will cost you more than the product you have bought . A complete scam. They will offer you a 10% partial refund at best . No good to anyone. The product is of very poor quality. Stay away!

Poor quality fabric and a frustrating returns process which involves them offering alternative solutions to returning the item through a series of emails - I reckon it’s designed to make you just give up! AVOID!

Terrible quality goods. Look nothing like the website. Will avoid in future.

I sent an email asking how to return an item. No reply. Difficult people. Do not use this company. Having seen the poor reviews I will abandon my attempt to return the shorts and get a refund.

SCAM SHITTYCHINEASE COMPANY THAT USE AN ENGLISH NAME TO TRICK YOU!!! They in China and take your money but don’t deliver anything total scam stay away I wished I had read the reviews before hand HOW CAN CHINA BE ALLOWED TO TRADE UNDER AN ENGLISH COMPANY NAME

Absolutely diabolical don’t use this company I wish I had read reviews prior to me buying from them, now hoping to get my money back but that looks like that will be unlikely as what I have read in other reviews , a costly lesson learned

I ordered 3 items as birthday presents but when they arrived they were not the quality that I was expecting to receive. I asked for a return but they refused to give me an address where I could send it. They offered me discounted refund percentage of the purchase amount or vouchers which I did not want. This is an excerpt from their message: "Hi Folasade, I'm so sorry — I've read your message and I completely understand why you're unhappy. This is not the experience we want for any of our customers, and I want to personally make sure this is resolved properly for you. Here is what I'd like to do: — Refund 10% of your order value directly back to your original payment method. No need to return the item. This will be processed as soon as you confirm. — Send you an exclusive 25% discount code valid on any future order — our way of saying we value you as a customer and want to earn back your trust." They sent me an electronic form, which I could not access. I have now completed the printable version of the form and emailed it twice yesterday but it bounced back. Please what is happening because I need my money back.