Grat customer service
There was a problem with an order. I sent one email and the problem was fixed right away. Great customer service.
By Andrew F.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
578 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WillowAce is listed under Clothing & Underwear.
WillowAce (willowace.com) has 578 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 405 reviews with 5 stars · Clear filters
There was a problem with an order. I sent one email and the problem was fixed right away. Great customer service.
By Andrew F.
Great socks good warranty and best of all good customer service. Fast shipping and great deals multiple times a year. Been buy and wearing for years now and honestly never had a single issue.
By Burt B.
The price is good with payment plan if you need it
By James C.
Price was perfect and the ease of using your site.
By John S.
Easy website to understand and to order. I ordered my first pairs 10 months ago and like the quality.
By Rick H.
Quick easy and reasonable … at least in comparison to other alpaca companies
By Susan Joyce B.
Fast and easy
By Mark Taylor, R.
Notified me when item was back in stock,and my saved order information was correct and easy to use
By customerMark H.