Your ad said by 2 get 2 free so I paid…
Your ad said by 2 get 2 free so I paid for 6 and only got 4 free?
By Kirby K.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
578 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WillowAce is listed under Clothing & Underwear.
WillowAce (willowace.com) has 578 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 64 reviews with 1 star · Clear filters
Your ad said by 2 get 2 free so I paid for 6 and only got 4 free?
By Kirby K.
You charged full price on the 4 pair more expensive shocks and nothing for the less expensive ones instead of charging for 2 pair each and 2 pair of each free
By Charles M.
Never received the product .... Waited and waited finally had to get my bank to dispute the charge bc no product was ever delivered. Shame bc I wanted to try the product.
By Justin R.
I never received my order and haven't heard back from willowace do not recomend next step is calling my bank if i don't hear back from willowace
By Manuel M.
You charged my account that I did not authorize
By Robert G.
Response from WillowAce· Mar 12, 2026
Hey Robert! The only way you would have been able to provide a verified review (like this one) is if you had placed an order with your email address. We are not able to charge your account, unless you enter your credit card at checkout, and press "place order". If you would like to return your order, please just send us an email, and we'd be happy to set that up for you!
Ordered with the expectation of the 2-4 day delivery as advertised. Its been 2 weeks and I've tried contacting them to no avail. Terrible follow-through and customer service!
By Clinton
Delivery was delayed for two months to the day unacceptable. The socks are so tight they cramp my feet but the length was correct
By Pap
Ya. I will not order again from willowace. What a joke.
By Bob K.