The front page said buy 2 get 2 free
The front page said buy 2 get 2 free. But my order only said I'm getting 2 pair.
By Alf S.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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578 reviews
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WillowAce is listed under Clothing & Underwear.
WillowAce (willowace.com) has 578 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 64 reviews with 1 star · Clear filters
The front page said buy 2 get 2 free. But my order only said I'm getting 2 pair.
By Alf S.
For product deliveries they're off and late,2 to 4 days more like 10 days for deliveries
By Steve W.
I don’t know if the order went through or not.
By Stephen H.
Wears out in a couple months. On the 2nd round of paying for shipping cost of defective product. Company will replace but after the 2nd round thought they would give a better offer.
By Luke S.
Nope. My phone auto correct and put in the wrong address. Problem number one and not their fault. There’s then no option to correct that which is understandable usually you have to cancel and reorder. That’s most places. However there’s also no option to cancel. I paid for extra shipping for this to go to the wrong address that now can’t be canceled and no way to contact except through the website that is so glitchy it won’t even send the message. Cool. Love it. Heard good things about the socks but feels like just another big company with a classic sucks to suck, we got your money have a good day kind of vibe. Pended to my account reeeal quick.
By No
Sent back socks that were defective (hole on the top) paying for shipping. Willow Ace never looked at the socks, claimed the warehouse never told them and claimed it was damaged, would only give me store credit and have to pay for shipping. Thanks but no thanks. Worst customer service and honestly not that great of a socks.
By customerBigBill
Don't send a "How did we do?" email 8 seconds after I place an order. Geez, give me a minute to actually receive the socks.
By JUSTIN P.
Ship the products !!!
By Conrad B.