Simple
Simple, easy and quick with next steps laid out precisely.
By David B.
Response from Quicken Willmaker· Aug 14, 2025
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our platform.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
536 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nolo's WillMaker is America's #1 estate planning software. Get immediate access to easy-to-use software and create your customized will today. Make a living trust, healthcare directive, power of attorney and so much more. There's never been an easier, more affordable way to protect your family, home and assets.
Quicken Willmaker (willmaker.com) has 536 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
536 approved reviews, newest moderated first
Simple, easy and quick with next steps laid out precisely.
By David B.
Response from Quicken Willmaker· Aug 14, 2025
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our platform.
Excellent product, easy to follow and understand, exactly what I was looking for.
By Michael D.
Response from Quicken Willmaker· Aug 14, 2025
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our platform.
I was very confident that this was the right tool to use for my family.
By Stephen
Response from Quicken Willmaker· Aug 5, 2025
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our platform. Don't hesitate to reach out to us at 800-728-3555 (ext. 1) or email [email protected] if you have any questions or concerns.
Great software and awesome customer support.
By DanielJ
Response from Quicken Willmaker· Aug 5, 2025
Thank you for choosing WillMaker and providing feedback! Don't hesitate to reach out to us at 800-728-3555 (ext. 1) or email [email protected] if you have any questions or concerns.
This is very easy to complete with great instructions.
By Gordon D.
Response from Quicken Willmaker· Aug 5, 2025
Thank you for choosing WillMaker and providing feedback! We're glad to hear that our platform was easy to use. Don't hesitate to reach out to us at 800-728-3555 (ext. 1) or email [email protected] if you have any questions or concerns.
Overall the product is excellent and has everything one needs. The interview approach is very good. However, there are 2-3 sentences with poor sentence structure causing me to have to read them multiple times. With the Living Trust, if one has a pet caregiver to whom no money is designated within the trust, the statement generated in trust document makes no sense. In my case I have funds for this purpose designated outside the trust.
By Valued C.
Response from Quicken Willmaker· Aug 5, 2025
Thank you for your feedback! We hope you received our recent customer support email explaining how to use the pet trust provision in a way that works best for your situation. (The key is to leave the amount field blank if you do not wish to leave money for your pet’s care through your will.) If you didn’t get our email or have any other questions, please don’t hesitate to let us know — we’re happy to help! Please reach out to us at 800-728-3555 (ext. 1) or email [email protected] if you have any questions or concerns.
Made preparing a simple trust very easy. Could not find a roll-over will document that was suggested to accompany the trust document.
By Eric
Response from Quicken Willmaker· Aug 5, 2025
Thank you for your review! You can create a backup or pour-over will using WillMaker’s main will module. For step-by-step guidance, here’s more information from our legal manual: https://www.willmaker.com/legal-manual/living-trusts/backup-and-pour-over-wills.html. Please reach out to us at 800-728-3555 (ext. 1) or email [email protected] if you have any questions or concerns.
Ease of navigation with the process.
By Frances E.
Response from Quicken Willmaker· Aug 5, 2025
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were able to use our platform with ease. Don't hesitate to reach out to us at 800-728-3555 (ext. 1) or email [email protected] if you have any questions or concerns.