Average product, worst company.
My very expensive order came broken and I have tried, telephone, email. Social media, and reviews all multiple times but they will not even respond and it has been months. Total rip off.
By Sunshine
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
84 reviews
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williesremedy.com is listed under Coffee & Tea.
williesremedy.com (williesremedy.com) has 84 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
84 approved reviews, newest moderated first
My very expensive order came broken and I have tried, telephone, email. Social media, and reviews all multiple times but they will not even respond and it has been months. Total rip off.
By Sunshine
Customer service is so bad. They shorted me a bottle in my 3-bottle order. I've been trying to reach out for 10 days. Three attempts. Nothing. Looks like I'm not the only one. Pretty weak for a company to treat customers like that.
By Robert W.
Order never received even though they sent an email saying it was delivered. I have sent several emails regarding the order never being received but.no response for the last 2.weeks. I cannot find a phone number to call either. The Better Business Bureau is my next step.
By Allison W.
I ordered a bundle package and did not recieve what I ordered but customer service accused me of lying and now wants to charge me for returning what I did not order... talk about deceptive trade practices.. I do not recommend doing business with them
By walter B.
My order has been lost in the mail for 4 weeks, nobody responds to their email address, no phone number to call, no refund. This is terrible service…no service. They are real quick to take your money and ignore you.
By Al A.
Good product with terrible customer service. Somehow I got put on autoship & had some fraud on my email account. I called & no one ever answers the phone. It takes days for a callback. Ridiculous & I will not order anymore.
By Heath J.
Delivered to wrong address. I have shown proof of everything and absolutely nothing done.
By JLC
Ordered 2 bottles but never received them. Have tried to reach out to the company multiple times with no response. Had to dispute the charge with my bank.
By Nicole K.