Received the correct part quickly
Received the correct part quickly. It arrived before the expected date. Great service.
By George
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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647 reviews
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Wild West Pool Supplies is a swimming pool and spa parts supplier, a company whose purpose is to help people enjoy more time in their pool or spa. With over 30 years of experience in the industry, we offer an immense volume of knowledge, and will happily answer all of your questions and concerns regarding your swimming pool or hot tub to ensure you have exactly what you need.
Wild West Pool Supplies (wildwestpoolsupplies.com) has 647 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
647 approved reviews, newest moderated first
Received the correct part quickly. It arrived before the expected date. Great service.
By George
Came fast and good communication. 👍
By JEFF B.
Took longer than I planned to receive. It's in an working as expected.
By Michael M.
Part arrived on time, and thankfully the error code on my heater gave an accurate diagnosis of what was wrong. Easy swap out of defective part, heater is now up and running. EZ PZ.
By Thomas B.
Great transaction and customer service
By Francisco S.
I have written 3 times. Expressing How unhappy I am. Please allow me to return them or if you don't want me to send them back, Then please allow me to get a discount on the SILVER JET FACE THAT HAS THE ADJUSTABLE BALL. Also, I need to purchase the receptacle that matches The silver plastic jet and its match of wall receptacle. I wrote and I wrote and I wrote. And nobody has called. Me. 1 woman r3espnded to my email. BUT SHE DID NOT READ IT AT ALL> to my female. I ordered something that has NO ABILITY TO CONNECT TO ANY PVC OR PLASTIC OR METAL OR BRASS> so it can be used. It is a mongrel. A one odd. PLEASE CALL ME 11 am to 11 pm 7 days a weel
By Lauren L.
Prompt Delivery products as described
By Otis 'T' Tyrell S.
Tried to place an order online but got this ominous result when trying to place an order: “Safari cannot open the page because the server cannot be found.“ Even tried to call them at their listed yellow page number (855) 977-1559 but call wouldn’t go through. Is this company out of business? Reply to Wild West below: You might want to fix your ssl as I’m sure I’m not the first person you lost business to as a result of your incompatibility. If you do a search you will find you do indeed have a listing on yellow pages.
By Nate
Response from Wild West Pool Supplies· May 15, 2020
Hi Nate, Sorry for the trouble! Our SSL (security) system set up on our website will sometimes block Safari, as it does unfortunately have some security concerns. If you give it a try with Chrome or Firefox, you shouldn't have any issues! We also do not have a yellow pages number, I am not sure why that is a number listed, it does not belong to us. Please contact us at [email protected] if you need any help! Best, Mark (owner)