Great attention to detail and super…
Great attention to detail and super helpful and friendly customer service!
By Joelle Brady B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wild West Pool Supplies is a swimming pool and spa parts supplier, a company whose purpose is to help people enjoy more time in their pool or spa. With over 30 years of experience in the industry, we offer an immense volume of knowledge, and will happily answer all of your questions and concerns regarding your swimming pool or hot tub to ensure you have exactly what you need.
Wild West Pool Supplies (wildwestpoolsupplies.com) has 647 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
647 approved reviews, newest moderated first
Great attention to detail and super helpful and friendly customer service!
By Joelle Brady B.
Easy to find items and always found what I wants.
By Thavanh O.
Easy to use website and quick delivery
By Lisa
Pricing and shipping we great.
By John
The product was shipped quickly. I had to reach out about a return for an earlier purchase and they were very responsive.
By Jack M.
Extremely high price. I bought a plastic escutcheon for 34 dollars?? Other sites list it for 8-12 dollars! These guys probably dont even carry these items. They are probably drop shipping. Havent returned my email as well.
By Strawman
Great timing for delivery and great product quality!
By Dafnis M.
!!BEWARE!! Company automatically adds an "optional" item during the checkout process for an additional $1.95 and will then refuse to remove it after the order if you did not catch it (blaming the customer for not having caught it during the checkout when they added it without ANY notification!).
By Stuart
Response from Wild West Pool Supplies· Jun 6, 2024
Package insurance is added by default at checkout — we have found this service to be extremely useful given how fragile many of the items we ship are, and how cheap it is. That said, you can always remove this option directly from the cart if you choose not to participate. Please let us know if you're having issues with this, we'd be happy to assist!