Easy to get what I needed
Easy to get what I needed. When the item was discontinued, they found an alternate that worked perfectly.
By M.B. S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
647 reviews
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Wild West Pool Supplies is a swimming pool and spa parts supplier, a company whose purpose is to help people enjoy more time in their pool or spa. With over 30 years of experience in the industry, we offer an immense volume of knowledge, and will happily answer all of your questions and concerns regarding your swimming pool or hot tub to ensure you have exactly what you need.
Wild West Pool Supplies (wildwestpoolsupplies.com) has 647 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
647 approved reviews, newest moderated first
Easy to get what I needed. When the item was discontinued, they found an alternate that worked perfectly.
By M.B. S.
Arrived in a timely manner.
By Sue
I ordered a replacement part that showed available on the site. That evening I got an email saying it was no longer available and the option to order one that will work. They fixed the order asap and had it 2 days sooner than expected Thats what I call great customer service..
By Mike K.
Product is sturdy and easy to assemble. It replaced the original wooden steps, which started to deteriorate. I like the non skid pattern on the treads.
By Michael K.
I found a unique part to build a solar heater, it came quickly, and it worked.
By Rob M.
Easy site to navigate. Found just what I needed without having to order a whole new filter tank ring. Package arrived just as indicated,
By Tess
Ordered some jets that I could not find any place else. Very helpful
By London I.
They had an excellent deal on an Explorer E30 that I was skeptical about ($899 to $750) but pulled the trigger after I saw other users doing the same on troublefreepool.com After the weekend, they shipped it and it arrived 1 day later (They ship from NJ and I live there) and the robot works amazing.
By Andy C.