Wild West Pool SuppliesReviews of wildwestpoolsupplies.com

I ordered a Hayward super pump and they sent me a Century pump in a Hayward box.

Upon unboxing the product, I was disappointed to find that no installation instructions were provided, leaving me uncertain about how to proceed. Additionally, it appears that the item isn't compatible.

I ordered a spa part which did not fit my unit. I followed exactly what return policy stated immediately, however I did not receive my refund. After calling customer service and showing proof they received the returned package, I was promised refund. Which I never received. It is over a year later and I still do not have my refund. I'm tired of dealing with them and given up on ever receiving my $42.97.

Placed an order for an item they stated was in stock. Contacted two weeks later and was told it was not and would be issued a refund. It took a month and a half for them to refund $250 for a product they never had and never shipped. Poorly run company- would not trust. Order placed on Aug 9th and was not refunded until Sept 20th.

Stated they had the item in stock. Ordered and paid additional expedited shipping. Was charged for an add on I did not request or authorize. Ordered on Sunday online and had not received any notification by Thursday afternoon. Sent email and got an AI form response. Called 800 number and got a totally unresponsive person in India or someplace. Requested an American person and got cut off. Do not buy from this place if you expect service.

Order arrived on time and is working great.

Cleared up a discrepancy quickly and professionally.

Awesome company! Easy to order and quick shipping!!