WigsisReviews of wigsis.com

this company is fake and liars. the wig I ordered looks nothing like the wig online on the web page. requested procedures for return of item along with money returned. no luck got of excuses. This is company is not about the customers only the money they receive. they contradict the return policy. wig was horrible.

Don't order a wig from this company. Seriously. I did because of price and I might well have flushed my money down the toilet. The wigs did NOT look like the picture. I'm told I need to have then cut and styled to look like the picture. I received a box that was supposed to have 2 wigs, but there was only one. WigSis said there was a delivery confirmation so I received the package. I went around and around with them about only being one wig, but they just kept replying with the same message. I paid $240 for a wig I never received. Ultimately they made me jump through hoops and gave me the run around to run out the clock on the 30-day refund timeframe. So then, im informed it's too late for a refund. They even had the gall to offer me a 50% discount on my next wig purchase. WigSis is hands-down the worst merchant experience I've ever had.

Company completely ripped me off and never had any intention of sending my wig. Sent me all kinds of notices [with tracking numbers that were fake] ensuring me that the wig was enroute. Then they said that they sent the package and I never received it. The customer service department are outright liars. I needed that wig and would have gladly paid $140 but they caused me nothing but grief. Then I had to contact my credit card company and get the $140 refunded. I was able to get my $140 back but you may not be as fortunate. DO NOT order from this company. Run away!

I ordered 2 wigs expecting well made products according the the page websites. -Immediately after sending the 2nd order I requested a cancellation. The correspondence I received was humiliating. Instead of just cancelling, they continued to offer % off discounts or refund amounts. I finally agreed to keep the wig and get a $40 refund which I never received. The wig was also not as described. The cap was not as stated and was not human hair. -Secondly, the other wig I ordered finally was delivered and was not what the webpage stated it would be. The cap was totally Different nor was the hair actual human hair which I expected. Again, correspondence was the most humiliating. They sent an incorrect wig and STILL would not acknowledge the error or accept the return wig. They continued, back and forth, trying to justify the quality of the wig. It was not what I had expected to receive and I did not want it. Finally, I had to get PayPal involved. Wigsis finally, after 18 email exchanges, said I could return it, but, it would take a month to be received and could possibly get "lost" in the mail. I took that to understand that even if they did get the product back, they would say it never arrived and would not issue a refund. Thanks so much for PayPal intervention. This company is terrible to work with!!! The products are substandard, product webpages are deceitful and the return/refund policy cannot be relied upon. Consumers should beware of Wigsis!!!!! I would NEVER RECOMMEND THEM TO ANYONE!

Like so many others, I received a wig, but not the one I ordered. It was a Party City, Halloween. costume quality novelty wig, and I paid $125 for it!!!! Of course WIGSIS sent the wrong wig on purpose. And they have no intention of refunding my money; probably don’t even have the wig I ordered. What they do have is the audacity! They offered me a 10% refund and told me to go ahead and keep the wig. I mean what the hell do they care? I It’s worth like $10 anyway!!! They said I could choose ANOTHER “stock wig” and just send them ANOTHER $20 “for shipping”! They offered to “remake” the wig and wanted to charge me $55. They offered me 15%, and then $40. Why won’t they just apologize and send me the RIGHT WIG???? Because they don’t have it and never did! They have been scamming customers with this same scheme for years. They sent me a Chinese address and told me to go ahead and send the wig back but warned me that it would take a long time and cost ME a lot of money! Remember, they offered to send me a stock wig if I paid a $20 shippIng fee? They could send me a return shipping label. But they won’t. I paid $10 for shipping the first time; $20 is twice as much! But get this: The address they gave me in China was different than the place that supposedly sent the wig, and it was full of spelling errors. When I corrected it, Google showed me a cluster of HOTELS!!!!

Terrible company to deal with. I immediately contacted them for a refund and their return address. They have only given me a runaround for weeks. Now I have not heard from them since last week.

I was not satisfied with either of the two wigs I had received They were still in original condition and not worn I treated a return and refund For many days I received messages trying to offer huge discount if I ordered another one instead of sending these back I answered each time saying I wanted a refund Eventually they stopped communicating altogether

Ordered 2 wigs on same order -- one for myself and one for my sister. I have ordered wigs online in the past and never had any issues, but the two wigs we received were not at all what was pictured or described. The fibers were unmanageable -- like a cheap wig you would buy to wear with a Halloween costume. The return policy was ridiculous - they'll give you $10 if you return the $140 item -- really wigsis? I should have read the other reviews before I ordered. I did find a wonderful website and have ordered a number of beautiful wigs from frannieshair.com.