Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
460 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wigsis.com offers cheap, natural affordable human hair wigs, African American wigs, lace front wigs and celebrity wigs for women and men. Explore the any kinds of hairstyle, color and size on our online wig store!
Wigsis (wigsis.com) has 460 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
460 approved reviews, newest moderated first
If I.could give zero stars I would. This company is horrible! These wigs are costume wigs at best, I don't even think I would wear them for costumes they are horrible. You also can't get your money back!
By Candace B.
This company is Awful! I ordered a non custom wig and a month later it still has not arrived. The customer service is Pitiful and tracking is pretty much Non Existent. I've yet to see the quality as ......I Haven't Received it.
By Brenda E.
This review for WigSis should be a zero but I have no option but to leave a one star. First of all, please please do not order from this company if you want to avoid all the heartache as a consumer. You will regret ordering from them. I lost practically the money I spent on the wig I ordered. I was not aware of this in the beginning but the company is a Chinese company and you will not find this info on their website. This is where your wig will be shipping from. The return shipping to China is astronomical. You will end up with less than half the money you spent on the wig. The wig I received was not worth $125. It did not look like the picture on their website and the style was completely off. It was basically a cheap quality wig you can get for $20 on Amazon! The business is not in to serving people with high quality wigs. They are in to taking advantage of unaware buyers that are scammed into purchasing and once that happens, there is no way you will get 100% of your money back because you would have spent it all on return shipping leaving you with a worthless unwearable wig. Please thoroughly do your research before buying anything online. If its directly from China, avoid at all cost.
By kayla K.
This is a terrible company to order from. The product isn't what you order and they will not give you an address to return it. Please do not order from them. May17,2023
By Jane W.
do not buy from this site they are scammers; I bought a wig and received a completely different one (cut, color, material) and requested a refund the same day; my lawyer has already proceeded to proceed with the refund procedure as to date I have not yet received return confirmation!| they are incompetent
By cetty
Biggest rip off ever! Wig was darker than I wanted. I wanted my money back or a lighter color. They said I should just try it, I bet I would like it. REALLY? Big run around. I'm out over 140.00 hard earned dollars!
By Cindy C.
Got scammed Got scammed! After waiting 5-6 weeks for the package (EXPEDITED) to arrive, wig was nothing like the picture of what I ordered, it was more like a $10 costume or Halloween wig you would get at a drugstore. Paid $130 and could not return or get a refund! Read BBB reviews before ordering, They are still trying to get me to take 40% refund, that I may never get BTW.!
By Susan W.
What a scam! Real human hair wigs? Not at all, sent the wrong color, style looks absolutely nothing like what they've shown online and are 100% uncooperative when you want to return the merchandise. They want me to pay for return shipping for a mistake THEY made. Product looks as if it's shipped from New Jersey, yet they want it returned to mainland China, despite they company is based in Hong Kong. Dishonest, manipulative and even lying to my credit card company who investigated for me. $116 worth of hassle times 25! What a disaster - take my advice, don't buy from them.
By Han P.
