Never received it paid in full no…
Never received it paid in full no refund for money 💰
By Sandra C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
670 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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wigsbuy.com (wigsbuy.com) has 670 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 91 reviews with 5 stars · Clear filters
Never received it paid in full no refund for money 💰
By Sandra C.
I ordered a wig a year ago and I Love it. I'm trying to order it again but having issues with the website
By Paulitha P.
Very responsive and great communication with customer service representative. I feel very happy to have this because it feels very light and comfortable and I colored it and it turned out beautiful! Thank you! I Will order again!
By Michele M.
Ordered Jane Fonda Fluffy Medium Wavy wig from Wigsbuy. I made mistake in applying discount code. Customer service promptly applied it for me. Received wig In just 3 weeks! So beautiful right out of box. Boyfriend agreed. I have a hair topper. I’ve never had a wig. So happy with purchase.
By Riderj
I was exuberant to receive my wig and the wig super exceeded my expectations. I will definitely do business with this company again. They always answered my emails in a timely manner. Thanks again, for this most valuable experience and I just love your products.
By Tina M.
The reason I rated Wigsbuy service with 5 stars have nothing to do with the fact that I had to wait almost 2 months to get my order. The reason I rated the service 5 stars is because after 6 weeks, with no wig yet to be delivered, I got immediate response less than 24 hours after addressing the fact that it was well past 30 days and I still had not received my wig purchase. They actually gave me tracking links to let me know exactly where the package was, and even put in a request to speed up the process when the wig landed in Chicago, IL. However, I can say this: Even with the extended waiting period, it was no fault of Wigsbuy. My payment and initial shipping was processed quickly. It was the USPS that created the long waiting period, no thanks to the US Postmaster General or Covid protocols. I really do LOVE my wig, and it was definitely DEFINITELY worth the wait! It's gorgeous!!! Next time I order, I'll just count on waiting two months not to get my hopes up with the postal service because even paying expedited service wouldn't make too much difference.
By Cyn
Ordered from this firm six weeks ago no wig just posts saying sorry for the inconvenience absolute scam should be stopped for advertising disgrace!!!!
By Paula S.
I was extremely happy with the wig, it looks beautiful, light weight, comfortable. A definite recommendation. Service was delivered within the time expected and all my questions were answered. My friends were impressed !
By Ethan