Excellent
Excellent! Wig is exactly as described. Could not be more pleased. Quick ship, well packages. Hope to purchase in the future as my wig collection grows. Thank you again for a pleasant transction.
By Lacy J.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
10,269 approved reviews, newest moderated first
Excellent! Wig is exactly as described. Could not be more pleased. Quick ship, well packages. Hope to purchase in the future as my wig collection grows. Thank you again for a pleasant transction.
By Lacy J.
Nothing like the pictures or description. Cannot be styled. Hair very shiny and fake looking. Since a sale item I cannot return (notice of that not clear). I will give to granddaughter for Halloween costume.
By NA
Response from Wigs.com – The Wig Experts™· Jul 20, 2020
We are sorry to hear you weren't satisfied with the piece you received. Since the item is a synthetic piece you can't style using heating tools and you wouldn't have very much styling and parting versatility due to it only having monofilament in the part area. Synthetic pieces are meant to be be ready to go right out of the box. We also apologize for any confusion with returning. You are able to return this piece as long as it is in original condition. If you need assistance returning our representatives would be happy to assist you.
It looks too fake and was too large
By Brown
The wig was beautiful and promptly delivered (within a week), but it didn't suit me, so I sent it back. I'm waiting to see how long before I get a refund. The thing is their inventory for gray wigs is great and I want to buy a more expensive one, but I want to wait for the refund first. We'll see. It's only been a week. That's why I'm doing 4 stars. If I get the refund soon, I'll come back and change this.
By Sera
Great service! Quick! Good value
By Lori M.
I have ordered a couple of times from Wigs.com, and have received good service on both occasions.
By Elizabeth
Good selection; easy to deal with; fast shipping; no-hassle return (make sure you abide by conditions in their return policy). Unlike other sites, there's no restocking fee, which helps when intentionally ordering more than wanting/needing, in order to check out style + color (i was a first time wig-buyer, during COVID). Phone help was also excellent, advising when the next sale would start. If you're a first-timer definitely check out reviews of the styles + colors on YouTube and/or Google; lots of videos out there + you'll get a better idea than just via the website video. I'm hooked!
By LOLI in T.
I am so happy with this topper... Looks awesome and fits like it was made just for me... The color is perfect !!! Just purchased my second topper, can't wait for it to come in... Suz...
By Suz A.