Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
10,269 approved reviews, newest moderated first
Loved the fast service and polite customer care team!
By Katie T.
Response from Wigs.com – The Wig Experts™· Jun 16, 2026
Katie, We're so glad you enjoyed our fast service and polite team! Thank you for your kind words.
I ordered Broadway and I love everything about it. It took only a few days from the ordering process and the delivery. Great service.
By Donna A.
Response from Wigs.com – The Wig Experts™· Jun 16, 2026
Donna, We're so happy to hear you love your Broadway order and our speedy delivery! Thank you for your wonderful feedback.
When I needed phone help, it was there! Real person, right away, and helpful. 😄
By Dale
Response from Wigs.com – The Wig Experts™· Jun 16, 2026
Dale, We are so glad our phone support was helpful and efficient for you. Thank you for sharing!
Loved the quick delivery of the wig and boxing was great!! Just wish it came in large...I am making it work though. The whole process for online purchasing is quick, efficient and user friendly. Kudos to all involved!
By Margaret H.
Response from Wigs.com – The Wig Experts™· Jun 15, 2026
Margaret, We're delighted you appreciated the quick delivery and great packaging. We also appreciate your feedback regarding sizing and are glad our online purchasing process was user-friendly. Thank you!
The first wig I ordered ended up being too long so I ordered a shorter one and am very pleased. It fits well, looks natural and is light weight enough to wear for an extended period. The color is great. I purchased it for occasional use. Delivery was quick and the return on the first one was very easy.
By Kerry
Response from Wigs.com – The Wig Experts™· Jun 15, 2026
Kerry, We're so pleased you found a wig that fits well, looks natural, and is comfortable! It's great to hear the color is perfect and delivery was quick. Thank you for your positive feedback!
It was any easy purchase and an easy return. Thank you. While the wig was quality and gorgeous it was totally not what I ordered or saw in the photo of what I ordered. I was very disappointed and probably won’t order again. It was stressful spending that much money hoping this site was reputable.
By Kathy G.
Response from Wigs.com – The Wig Experts™· Jun 15, 2026
Thank you for your feedback. We're pleased to hear that your purchase and return process was easy and hassle-free. We're sorry to learn that the wig you received did not match your expectations based on the product photos. We understand how disappointing that can be, especially when making a significant purchase online. While we strive to provide accurate product images and descriptions, variations in style, color, and appearance can sometimes occur. We appreciate you giving us the opportunity to earn your business and are glad you found the wig itself to be high quality and beautiful. Your comments regarding the product presentation have been noted and will be shared with our team as we continually work to improve our customers' shopping experience. Thank you again for your honest feedback, and we wish you all the best in finding the perfect wig for your needs.
Always recieved timely and in great condition. Is as promised - good quality - truly what i had hoped. Will order again through wigs.com.
By Rae
Response from Wigs.com – The Wig Experts™· Jun 15, 2026
Rae , We're so glad to hear your order arrived timely and in great condition, and that the quality met your expectations. We appreciate your feedback!
I love my Belle tress so much and I paid for expedited shipping so I could take it on a weekend trip. It arrived in time surprisingly. I say that because most things don’t get here in a timely fashion since I live in a rural area why are Belle tress wigs just so amazingly perfect?
By Olivia F.
Response from Wigs.com – The Wig Experts™· Jun 15, 2026
Olivia, We're so glad your Belle Tress arrived quickly for your trip! It's wonderful to hear how much you love it and find it so perfect. Thank you for your kind words!
