Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
10,269 approved reviews, newest moderated first
Always great service and products .
By Jane Anne T.
Response from Wigs.com – The Wig Experts™· Sep 13, 2023
That's wonderful to hear! Consistently great service and products are essential for a positive shopping experience. Don't hesitate to reach out if you have more feedback or need assistance with anything else. Enjoy your wigs from Wigs.com!
Very happy with the customer service from Wigs.com, Very happy with the wigs I purchase from Wigs.com. Most recently I purchased Flirty Flip from Hairdo by Hairuwear, love this wig!!
By MJ B.
Response from Wigs.com – The Wig Experts™· Sep 13, 2023
Hi, We are glad you had a positive experience with us and are happy with the wigs you purchased, especially the Flirty Flip from Hairdo. Customer satisfaction is important, and it's great to know you're satisfied with both the products and the customer service. Thank you for allowing us to be a part of your journey! The Wig Experts
The fibers of the wig were very soft and the cut was nice. Density was perfect. The color did not look like it did on-line and was not flatering to me at all. I thought returns were easy, but apparently this particular wig is “all sales final”.
By Juanita M.
Response from Wigs.com – The Wig Experts™· Sep 12, 2023
Hi Juanita, We are happy we were able to help resolve the confusion with returning the Katherine wig. As per our discussion, we emailed you the return label. Based on your review, it sounds like you loved everything but the color. Therefore, we recommend a consultation with one of our experts. They can help you find the right color over the phone or via video consultation. We hope you allow us the opportunity to help you find the right color! Thank you for your feedback. Sincerely, The Wigs.com Team
I am never disappointed with my selection and the quality of the wig!
By Kathleen C.
Response from Wigs.com – The Wig Experts™· Sep 12, 2023
That's wonderful to hear! Consistently being satisfied with your wig selections and the quality of the wigs is a testament to our commitment to providing top-notch products. If you have any more questions, need assistance, or want to explore more options, don't hesitate to reach out. Your satisfaction is a top priority, and we are here to support you every step of the way.
I ordered two wigs that were quite wonderful, but the colors were off just enough that they didn't work. And I loved how seamless the return process is. I plan to do more business with these guys in the future.
By Pat K.
Response from Wigs.com – The Wig Experts™· Sep 12, 2023
Hi Pat, Thank you for sharing your experience and for the positive feedback about your return experience. Our experts are here to help! Schedule a video consultation with one for free; they will help you get it right with the style and color! To schedule a consultation, please click on the link below: https://www.wigs.com/pages/virtual-consultation We appreciate your loyalty and hope we get the opportunity to help you find the perfect piece! The Wigs.com Team
I had to make a couple of returns before I found a topper that worked for me. The funds were back on my credit card within a couple of days. Love the topper I ended up with!
By Joyce P.
Response from Wigs.com – The Wig Experts™· Sep 12, 2023
Hi Joyce, We are so happy you found the perfect topper after a few tries. We know toppers are not easy to get right between the color, length, and amount of coverage, so we are happy that we made the search easier by processing your returns and refunds quickly. If you need assistance selecting another style or color, our experts are here to help! Sincerely, The Wigs.com Team
Wigs.com makes it easier to make a hard situation like hair loss easier. This is a hard process in the beginning, but Wigs.com is always available when needed. The no restocking fee is definitely a plus.
By sylvia
Response from Wigs.com – The Wig Experts™· Sep 12, 2023
It's lovely to hear that we have provided support and comfort during a challenging time like hair loss. Coping with hair loss can be difficult, so thank you for allowing us to be a part of your journey and sharing your experience. If you have any questions or need further assistance, please don't hesitate to contact us. We're here to provide support and information as required. Sincerely, The Wigs.com Team
Very easy to navigate website. Fiancee loved the wig!
By Michael H.
Response from Wigs.com – The Wig Experts™· Sep 12, 2023
We are glad you found the website easy to navigate and that your fiancée loved the wig! If you have any more questions or need assistance with anything else, feel free to ask. We are here to help!
