Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
10,269 approved reviews, newest moderated first
My questions were answered and wig was delivered very timely.
By Jean H.
Response from Wigs.com – The Wig Experts™· Aug 15, 2026
Jean, We're so pleased to hear that your questions were answered and that your wig arrived in a timely manner! We truly appreciate your positive feedback.
Color was grey not blond waste of time returned
By GERALDINE C.
Response from Wigs.com – The Wig Experts™· Aug 15, 2026
Geraldine, We’re sorry the color did not match your expectations. We understand how disappointing this can be. Please contact our customer service team so we can help you find a shade that better matches what you’re looking for.
I’m giving 4 stars, the look is beautiful, the style and color exactly me. But it did not come in petite and so few wigs do. The wig is very big on me. I debated sending it back but I’m hoping with little wig glue I’ll be happy. Please offer more wigs in petite as I can’t be one of a few.
By Teresa A W.
Response from Wigs.com – The Wig Experts™· Aug 15, 2026
Teresa , We appreciate your feedback and are glad to hear you love the wig's look, style, and color! We understand your concern about the fit and the limited petite options. We are always working to expand our offerings and will certainly consider your valuable suggestion for more petite sizes in the future.
Been using them for years- saves washing my hats
By Judith R.
Response from Wigs.com – The Wig Experts™· Aug 14, 2026
Judith, We're so glad our service continues to be helpful for you! We appreciate your long-standing support.
A little too “wiggy” for me but I will take it to get shaped a bit. Fine quality. Great color.
By Maryann
Response from Wigs.com – The Wig Experts™· Aug 14, 2026
Maryann, We appreciate your feedback on the quality and color! We understand your desire for a different shape, and we hope the adjustments make it perfect for you.
Quality, style, feel and looks perfect. Absolutely LOVE IT.
By Robert H.
Response from Wigs.com – The Wig Experts™· Aug 14, 2026
Robert, We're so happy to hear that you love the quality, style, and feel of your purchase! Thank you for letting us know it looks perfect.
Product would not hold to the work top.
By Myron A.
Response from Wigs.com – The Wig Experts™· Aug 14, 2026
Myron, We’re sorry to hear the product would not stay securely attached to your worktop. We understand how frustrating this can be when you’re trying to use the product as intended. Please contact our customer service team so we can learn more about the issue and help find a solution.
I'm new to the world of wigs, and I'm a "woman of a certain age". I've been looking for gray wigs that match my natural/bio hair. It's been hit or miss as some website colors/photos were not what I had expected (through no fault of Wigs.Com - just the nature of the computer beast). I purchased some short wigs and some longer wigs. I started this journey by purchasing wigs and, for some, immediately returning them - the color was not what I expected, the wig didn't suit my face. I NEVER had a problem with Wigs.Com. I received the wigs within a few days of ordering and when I sent the wigs back I received a full refund within just 2 or 3 days (no questions asked). I thought Wigs.Com would get fed up with me, but, no, they understand that newbies will have a period of trial and error. I tried a few other on-line wig retailers also. None of those transactions were as flawless as Wigs.Com. I will admit, I am embarrassed by all the trial and error. But now I know what I want by brand, style and color and where to buy it. Wigs.Com is definitely my go-to wig store from now on!
By Anakia
Response from Wigs.com – The Wig Experts™· Aug 14, 2026
Anakia, We truly appreciate you sharing your experience with us as you navigated the world of wigs. We understand that finding the perfect match, especially with color and style, can involve some trial and error, and we're glad our return process made that journey smoother for you. It's wonderful to hear that our service stood out and that you've found your go-to store. We are always here to support you in finding exactly what you need.
