Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
10,269 approved reviews, newest moderated first
Great customer service. Arrived when stated.
By Mary
Response from Wigs.com – The Wig Experts™· Dec 11, 2024
We are so glad to hear that you had a positive experience with our service. We appreciate your kind words about our customer service and timely delivery.
Having to wear foreign hair is different than wanting to wear it! Both takes patience & especially when you need to order online. Wigs.com makes it easy if you are met with disappointment. I have had a few of them, but the return & re order processes are smooth. Yes, there will be some fees, but considering the service, it's worth it. Some free advice: If you find a color that is just right and a well made product, it gets a lot easier and can even be fun.
By Annie L.
Response from Wigs.com – The Wig Experts™· Dec 11, 2024
We appreciate your honest review and understand the challenges of finding the perfect wig. Your experience with our return and reorder processes is encouraging to hear. We strive to make the process as smooth as possible, even when faced with disappointments. Your advice about finding a color and product that you love is valuable and something we encourage others to consider.
The wig I received was not as pictured!
By Helen D.
Response from Wigs.com – The Wig Experts™· Dec 11, 2024
Hi Helen, We understand your frustration with the not finding the correct style, and are happy to assist you in finding a better style for this reason we would like to offer you the opportunity to book a free virtual consultation via zoom. Below I have provided the booking link for your connivence. https://www.wigs.com/pages/virtual-consultation
Fast delivery and the ignite from Jon Renau was amazing!
By jody Z.
Response from Wigs.com – The Wig Experts™· Dec 11, 2024
We're thrilled to hear you had a positive experience with your recent purchase! We appreciate your kind words about the ignite from Jon Renau and our delivery speed.
The wig arrived very quickly was exactly like it was pictured the fit was great very good experience
By Michele M.
Response from Wigs.com – The Wig Experts™· Dec 11, 2024
Hi Michele We are so happy to hear that you had a positive experience with your recent purchase. We strive to provide our customers with high-quality products and excellent service. Thank you for sharing your feedback!
I had to take a star off of my review because the shipping was VERY slow. Other than that I'm happy with my purchase.
By Ann
Response from Wigs.com – The Wig Experts™· Dec 11, 2024
We appreciate your feedback and understand your frustration with the shipping delay. We strive to provide timely delivery and apologize for that slight delay due to high volume of shipping during the holidays. We are glad you are happy with your purchase.
Wigs.com has great selection and is has an easy-to-navigate website. I wore my fabulous ice queen (ombre black, to blue, to lavender, to white) hair to a company Christmas party and it looked awesome.
By Ice Q.
Response from Wigs.com – The Wig Experts™· Dec 11, 2024
We are thrilled to hear you had a fantastic experience with our website and our products. We appreciate your kind words about our selection, website navigation, and the beautiful hair you chose for your company Christmas party. We are so happy you looked and felt awesome!
Amazing products at amazing prices. I did return a color that I didn't care for and it was a smooth process and quite easy to do.
By TerriLou
Response from Wigs.com – The Wig Experts™· Dec 11, 2024
We appreciate your kind words and are thrilled to hear that you had a positive experience with our products and return process. We strive to provide our customers with high-quality items at competitive prices and make returns as seamless as possible.
