Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
10,269 approved reviews, newest moderated first
Great customer service!
By Audrey
Response from Wigs.com – The Wig Experts™· Aug 25, 2026
Audrey, Thank you for your wonderful review! We’re so happy to hear you had a great experience with our customer service team. We truly appreciate your support and look forward to assisting you again!
The order process was very easy and the shipping was fast! I ordered a wig from Chiquel the same day, 8/9/26. I still haven't received the wig from Chiquel. Since then, I have ordered 2 more wigs from Wig.com.
By Gina
Response from Wigs.com – The Wig Experts™· Aug 25, 2026
Gina, We're delighted to hear that your ordering process was easy and that your items arrived quickly! It's wonderful to know you've had such a positive experience with us.
Shipping was fast and accurate; returns were easy to make. Found the wigs lacking in quality but that is probably because they are so clearly synthetic with no body and a style that didn't want to cooperate with my efforts.
By Katie
Response from Wigs.com – The Wig Experts™· Aug 25, 2026
Katie, We appreciate your feedback regarding the wig quality. We are always working to improve our products and will certainly consider your comments about the synthetic feel and styling challenges. We're glad to hear shipping and returns were easy.
large collection of wigs easy return policy and refund money back guarantee .
By Aida S.
Response from Wigs.com – The Wig Experts™· Aug 25, 2026
Aida, We're so happy to hear you appreciate our wide selection and convenient policies! Thank you for your wonderful feedback.
I returned my wig and was very pleased with Wigs.com's return policy. Thank you so much, it was simple and fast service.
By Jane O.
Response from Wigs.com – The Wig Experts™· Aug 25, 2026
Jane, We're so glad to hear that our return process was simple and fast for you. Thank you for sharing your positive experience with us!
Superior as usual!
By Gayle R.
Response from Wigs.com – The Wig Experts™· Aug 25, 2026
Gayle, Thank you so much for your kind review! We’re thrilled to hear that you continue to have a superior experience with us. We truly appreciate your continued support and look forward to serving you again!
Fast shipping, excellent products and promotions offered!
By TZA
Response from Wigs.com – The Wig Experts™· Aug 25, 2026
TZA, We're so pleased to hear that you're happy with our quick delivery and the variety of products and promotions we offer. Thank you for your wonderful feedback!
I purchased a bottle of synthetic shampoo. It was a very spendy purchase! It was due to the shipping cost. I asked the representative if there was anything that I could do about the cost of shipping? She told me that they would reimburse me for the shipping cost and they did! I was so grateful for that! Thank You!
By customer
Response from Wigs.com – The Wig Experts™· Aug 21, 2026
Hello! We are so glad to hear that our representative was able to assist you with the shipping cost and that you had such a positive experience! Thank you for sharing your feedback.
