Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
10,269 approved reviews, newest moderated first
One size. Did not look like the first one I ordered.
By AURELIA C.
Response from Wigs.com – The Wig Experts™· Apr 2, 2025
Hi Aurelia thank you providing us with this feed back from your purchase. We will have a customer service representative to assist you further with in the next 24hrs.
Ordered my wig and it came earlier than expected. Unfortunately, that particular wig didn't work for me so I returned it. My credit card was reimbursed within a week...no hassles.
By Jillian
Response from Wigs.com – The Wig Experts™· Apr 2, 2025
We appreciate your kind words and are delighted to hear that your wig arrived ahead of schedule. We understand that finding the right wig can be a personal journey, and we're glad that our return process was smooth and hassle-free for you.
Overpriced merchandise
By Nancy A.
Response from Wigs.com – The Wig Experts™· Apr 2, 2025
Nancy we are sorry to hear you are unsatisfied with your purchase we would love the opportunity assist you finding something more suited to your need by offering you a free virtual consultation with one of our experts via zoom. Below I have provided the booking link for your connivence. https://www.wigs.com/pages/virtual-consultation
Easy and quick! You had what I needed in the color I needed. My order was processed and delivered quickly!
By Marlene
Response from Wigs.com – The Wig Experts™· Apr 2, 2025
Thank you for your kind words! We're thrilled to hear you found our ordering process easy and quick. We strive to make it as convenient as possible for our customers, and we're glad you were able to find what you needed in the color you wanted. We're also happy to hear your order was processed and delivered promptly.
Price and quality :)
By Josephine R.
Response from Wigs.com – The Wig Experts™· Apr 2, 2025
Thank you so much for taking the time to provide us with this wonderful review Josephine we are thrilled to have you as a Wugs.com customer.
I love the wig I received. It's very natural looking and comfortable. Shipping was quick and easy.
By Cancer S.
Response from Wigs.com – The Wig Experts™· Apr 1, 2025
We're so happy to hear you're enjoying your new wig! It's wonderful to know you find it comfortable and natural-looking. We appreciate you taking the time to share your positive experience.
I was disappointed in the quality of the hair topper
By Kerry P.
Response from Wigs.com – The Wig Experts™· Apr 1, 2025
We are sorry to hear you are unsatisfied with you new purchase for this reason we would like to extend the opportunity for you to book a free virtual consultation with one of our experts via zoom. I have included the booking link below for your connivence. https://www.wigs.com/pages/virtual-consultation
Haven't received it
By Judith M.
Response from Wigs.com – The Wig Experts™· Apr 1, 2025
Thank you for brining this our attention as we did not receive any outreach from you in regards to issue with this shipment. We will have a customer service repetitive reach out to you in the next 24 hours to assist you further with this issue.
