Wigs.com – The Wig Experts™Reviews of wigs.com

5055 Keller Springs Road, Suite 300, Addison, Texas

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The Fair Hearing score

4.4/ 5

Great

10,269 reviews

Wigs.com – The Wig Experts™4.4Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Wigs.com – The Wig Experts™

Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.

Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.

Also known as: wigs.com
Website: wigs.com
Category: Wellness & Spa
Location: Addison, Texas
Listed on The Fair Hearing: 2026

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May 2, 2025

I would like to return both and look on line for something more to what I want.

The wigs need to b returned, they AR not as I viewed on line. The pony tail is not full looking as on the web site and the attachment full piece is too course or brittle looking for me . I wanted a pony tail to be thicker than what you sent. And the other piece I wanted to be more bigger and looser than yours. How do I send a photo?

By JEAN B.

Response from Wigs.com – The Wig Experts™· May 5, 2025

We are sorry to hear this order did not work for you To email in a photo please email [email protected]. Please see your return instructions below. Do not hesitate to contact us if you have any questions or need further assistance at this time or in the future. We are always happy to help! Your satisfaction is our goal and returns are easy! Initiate your return and print your UPS prepaid return label using the form in the link below. When using the prepaid label to return your order, a return shipping charge of $10.95 will be deducted from the return amount rendered to UPS for their service. You are welcome to use your own carrier instead using the instructions below if you prefer to use an alternative method or if your return is from outside of the contiguous U.S. We hope this is helpful to you! https://www.wigs.com/pages/returns To find your order number, check the reverse side of the packing slip or your confirmation email. Repackage your item just as you received it! Please have your item(s) returned no later than 30 days of the original ship date. Damaged, worn, altered products or packaging will not be eligible for return. Wigs can only be tried on and not worn, and tags must not be removed. We will gladly accept returns on all eligible products where the product or packaging has not been altered, worn, or damaged in anyway and no later than 45 days of the original ship date. All ineligible items will be returned to you at your cost or donated. Print and attach your return label. After you attached your shipping label, drop your return package at UPS. As this is a prepaid label, you will not pay when you drop off your package but the flat rate $10.95 will be deducted from the refund/store credit total. In the event that you are unable to access a UPS location, unable to access a printer to print the prepaid label, or would prefer to use your method to ship please ship your return to the address below using a traceable method of shipping with your preferred carrier. SHIP TO: Beauty & Hair Returns 1518 N. Topping Ave Kansas City, MO 64120 Once your return is entered into our system please allow up to 7 business days from the date we receive the item to process your inspection and refund. Your refund will be issued back to the original method of payment used.