Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
10,269 approved reviews, newest moderated first
Good product, reasonable price, fast service
By Carrie
Response from Wigs.com – The Wig Experts™· Oct 21, 2025
Carrie, We are happy you received a good product at a reasonable price with fast service. We appreciate your feedback very much!
Employees are always helpful placing orders. Thank you
By Mary Helen G.
Response from Wigs.com – The Wig Experts™· Oct 21, 2025
Mary Helen, We're glad you found our employees helpful when placing your orders. Thank you for sharing your positive experience with us!
This was my first order. Unfortunately the wig I ordered didn't come in large. I was borderline Avg/large so I ordered average, and now the wig creeps up and off the top of my head! Frustrating! My fault. I just wish it came in large!
By Linda L L.
Response from Wigs.com – The Wig Experts™· Oct 21, 2025
Linda, We appreciate your order and feedback. We're sorry the wig size wasn't quite right, and it's creeping up. We know it's frustrating when that happens. Please know we are always here to assist you in finding a piece that is the correct size. Thanks for letting us know!
I have ordered a couple of wigs from your website & have had a great experience every time -
By Michele M.
Response from Wigs.com – The Wig Experts™· Oct 21, 2025
Michele, We're happy to hear that you've had a great experience with our wigs! We appreciate you taking the time to leave us your feedback.
I have been ordering from Wigs.com for 14 years as I have alapecia. They are so very helpful and accommodating at all times. The shipping time is always very efficient
By Greta B.
Response from Wigs.com – The Wig Experts™· Oct 15, 2025
Greta B, We appreciate your continued loyalty over the past 14 years. We're so glad to hear that our team has been helpful and accommodating, and that our shipping is efficient for you.
I have ordered many pieces throughout the years. I took somewhat of a brief break when I ordered through Vogue Wigs, I have found the staff at Wigs.com to be very helpful, professional and sweet, Quality is usually very good. The last order (long wavy blonde) is beautiful. The cons however are that the lace front doesn't blend in to my skin color so it's quite visible. I had to cut bangs to try and cover the lace. Also, it tangles a lot and it sheds a lot so I doubt it will have much longevity. It is a beautiful piece though so I will enjoy it's short lifespan.
By Ginger
Response from Wigs.com – The Wig Experts™· Oct 16, 2025
Ginger , We appreciate your long-time patronage and value your feedback. We're glad you find our staff helpful and the long wavy blonde wig beautiful. We're sorry the lace front is visible and it tangles and sheds. We'll use your comments to improve our products. Thank you.
Beautiful wigs and easy returns because sometimes a color or style just doesn't work out.
By Dionne
Response from Wigs.com – The Wig Experts™· Oct 15, 2025
Dionne, We're happy to hear that you find our wigs beautiful and appreciate our easy return process. We're glad that we could provide a smooth experience.
I ordered 3 wigs in July 2025 In trying to return them as they were not as described Since then I've made an additional payment for the Julian hough wig. Over 75 emails and still no resolution Terrible customervservice
By maureen H.
Response from Wigs.com – The Wig Experts™· Oct 17, 2025
Maureen, We’re truly sorry for the frustration and confusion you’ve experienced. We’ve searched our system, but haven’t been able to locate any orders with us under your name or email. Please send us your order number(s) and the email/phone used at checkout via direct message so we can investigate and resolve this right away. Thank you for giving us the chance to make this right.
