Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
10,269 approved reviews, newest moderated first
I have bought many wigs from wigs.com. They are always easy to order from, helpful, and make returns easy.
By Paying A.
Response from Wigs.com – The Wig Experts™· Feb 9, 2026
Hello, We're happy to hear that your experiences ordering from us have been easy and helpful. We appreciate you mentioning our easy returns. Thanks for your feedback!
I very pleased with the quality of the wig and the sales price. The delivery was fast. Thank you.
By Jade
Response from Wigs.com – The Wig Experts™· Feb 6, 2026
Jade, We're happy to hear that you are pleased with the wig's quality and the sales price! We appreciate you mentioning the fast delivery and your positive feedback.
Great wigs and really helpful information on their website. I was put on medicine to strengthen my back bone almost 5 years ago and I lost all my hair, eyebrows, and eyelashes. It's apparently a rare thing, but I inherited that Irish luck (without bad luck, an Irishman wouldn't have any luck at all). I always had lots of thick, blonde hair. Wigs and their informative site gave it back to me. I just finished with those pills and my hair is starting to come back--white and sparse. Looks like I'll be a Wigs customer forever. They have served me well and I know they always will. Thank you for being there Wigs.com.
By Mary M.
Response from Wigs.com – The Wig Experts™· Feb 6, 2026
Mary, We appreciate you sharing your story with us. We're so glad our wigs and website could help you through your hair loss. It means a lot to us that we could provide support, and we're here for you in the future. Thank you for your kind words.
Did nkt like the color. I do want exchange it with a darker chocolate
By Leticia S.
Response from Wigs.com – The Wig Experts™· Feb 6, 2026
Leticia, We appreciate your feedback and apologize that the color wasn't right. We will certainly help with exchanging it for a darker shade. Our client care team will contact you directly with further instructions.
I love my toppers! They fit perfect, and I like having the choice as to what color I want to wear!!
By Debbie S.
Response from Wigs.com – The Wig Experts™· Feb 6, 2026
Debbie, We're happy to hear that you love your toppers and that they fit perfectly! We appreciate your mentioning the color choices. Thanks for your feedback!
Wigs.com is great to order from. They ship your item fast, and love that there are no re-stocking fees! Your returns are easy. I get emails all the time and have found my last few styles from these emails. I will continue to use this site.
By Judy Y.
Response from Wigs.com – The Wig Experts™· Feb 6, 2026
Judy, We're happy to hear that you had a great experience with our fast shipping and easy returns. It's great to know that our emails have helped you discover new styles. We appreciate your continued support!
This was such a positive experience for me all the way around your side is so easy to explore and compare different wigs and prices. I felt secure about sending my payment for my new wig and delivery was quick. Definitely going to purchase more from you folks.
By Tammy W.
Response from Wigs.com – The Wig Experts™· Feb 6, 2026
Tammy, We're happy to hear that you had such a positive experience! It's great to know that you found our website easy to use and felt secure with your purchase. We appreciate your intention to purchase more from us.
I never received!!! Ordered Jan 7 for a few events, supposed to be delivered in 5-7 days- I received two emails that order was "delayed" then "had taken a detour"...then nothing, never received as of today Feb 5. The event is over, thanks for nothing. I have contacted via email several times as well as attempts to call, however the phone number does not connect, just hesitates and then a bonk bonk bonk. No response to my request for a refund. Just a nice big $580.49 charge for NOTHING on my Paypal account....Took my money and gave me nothing, not even quality customer service!!!!
By Cindi
Response from Wigs.com – The Wig Experts™· Feb 6, 2026
Cindi, We’re really sorry for the frustration this caused. We completely understand how upsetting this experience feels, especially with an important event involved. We do want to clarify that we’ve reached out multiple times regarding your order, but unfortunately haven’t been able to connect with you directly. We absolutely have not ignored your case, and we want to help resolve this as quickly as possible. Please contact our Customer Care Team directly so we can assist with locating the shipment and discussing next steps for resolution. Once we’re able to connect with you, we’ll make sure this is properly addressed. We truly appreciate your patience and the chance to make this right.
