Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
10,269 approved reviews, newest moderated first
LUV THIS LIZZY GOOD CUT - NICE & SPIKEY
By Arlene L.
Response from Wigs.com – The Wig Experts™· Mar 17, 2026
Arlene, We're happy you find the cut so stylish and full of personality. Thank you for your wonderful feedback; it means a lot to us.
I have purchased wigs from your website in the past. This site always has a good selection of styles and colors so purchasing my wig was a pleasant and straight-forward process. The biggest concern I had about my recent purchase was that there were no pictures of a model wearing the hair color I chose or a more detailed description of the wig colors. I took my best guess and the wig color I chose was very unappealing on me so I regrettably had to return it.
By Sylvia
Response from Wigs.com – The Wig Experts™· Mar 17, 2026
Sylvia, We appreciate your past purchases and are sorry the color wasn't what you expected. We'll work on providing more detailed color descriptions and photos of models wearing each color. Thank you for the feedback!
The length and color is perfect but it didn’t work well for me. It’s not enough coverage. I expected more “hair” for the price. That was expensive for so little coverage.
By KJ
Response from Wigs.com – The Wig Experts™· Mar 17, 2026
KJ, We appreciate your feedback. We're sorry the coverage wasn't what you expected for the price, even though the color and length were perfect. If there’s anything we can do to help you find the right shade and length or assist further, we’re here for you.
I've been wearing wigs for 20 years and just recently found Wigs.com. Their return policy is great...they refund 100 percent. When you place an order you can expect it within a few days. I recently ordered and returned two wigs then changed my mind about one of them. I called two days later and asked if they would return one of the wigs. Two days later I received it. Proof positive they are wonderful!!! Thank you so very much.
By Suzanne H.
Response from Wigs.com – The Wig Experts™· Mar 17, 2026
Suzanne, We're happy to hear that you had such a positive experience with our return policy and quick delivery. It's great to know we could assist you so efficiently when you changed your mind. Thank you for sharing your experience!
I am returning my wig It was not the colorbi ordered
By Lynda E.
Response from Wigs.com – The Wig Experts™· Mar 17, 2026
Lynda, We’re sorry to hear the color didn’t match what you ordered; that’s definitely not the experience we want for you. We appreciate you bringing this to our attention and completely understand your decision to return it. If there’s anything we can do to help you find the right shade or assist further, we’re here for you.
Love the wig! The color is perfect. I will need to have it styled, but that's fine. Thank you so much.
By Cheryl C.
Response from Wigs.com – The Wig Experts™· Mar 13, 2026
Cheryl, We're happy to hear that you love the wig and that the color is perfect for you! We appreciate your positive feedback and thank you so much for sharing.
Speaking to customer service personnel
By Sylvia G.
Response from Wigs.com – The Wig Experts™· Mar 13, 2026
Sylvia, We appreciate you sharing your thoughts about your customer service experience. Thank you for your feedback.
The Gabor wig I purchased was beautiful! Not shiny and the part looked real. I was so happy I immediately purchased another. I took it to my hair stylist to just shape up and we decided it didn't need anything . So happy. Looks like my real hair. Ordered it and it arrived very fast! I am a customer for life!
By Meredith D.
Response from Wigs.com – The Wig Experts™· Mar 13, 2026
Meredith, We're happy to hear that you found a wig that looks so natural and beautiful! It's wonderful that your stylist agreed it was perfect. Thank you for sharing your positive experience; we appreciate your feedback!
